Operations Officer - Global Trade Solutions, HSBC

HSBC

Location:
Sri Lanka

Category:
Banking

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

Trade has been the foundation of HSBC since 1865, it is evolving fast and so are we. With our network, expertise, and solutions we’re placed to help clients make sense of emerging trends, risks, and opportunities by being the global connectors, innovative problem solvers and strategic partners. We connect the world through trade. Our footprint gives clients access to roughly 90% of world trade flows providing a powerful mix of local, regional, and global knowledge to help them spot new growth opportunities. We are innovative problem solvers that provide a safer, smoother digital trade experience. We solve business challenges through growth, disruption, or uncertainty, and we bring clients insights and ideas to enable grow and protect their business. Our comprehensive suite of products and services can be combined into global solutions that help make it easier for businesses to manage trade risk, process trade transactions, and fund trade activities.

Job Responsibility:

Maintain and improve the delivery of superior customer service by actively driving operational performance, ensuring accurate and timely processing of Letters of Credit, DC Document Checking, GTRF Loan processing, Shipping and Bank Guarantees, and Handling the Document Management
Ensure that the customer is at the heart of everything we do both personally and as an organization by embracing a customer centric culture
Apply technical knowledge and experience towards resolution of any technical issues, by using knowledge of UCP600/ISBP821/URDG758/URC522 and remaining abreast of latest commercial practices
Build and maintain good working relationships with stakeholders
Follow audit procedures, compliance policies and guidelines in order to avoid all potential risks
Support the development of a cohesive team
Contribute to a positive and open working environment
Proactively seek out opportunities to reduce direct costs and improve transaction efficiency

Requirements:

Applicable for Sri Lankan nationals only
Ability to digest complex policies and procedures
Strong interpersonal and communication skills with excellent written and verbal communication skills
Must be self-motivated, proactive and flexible with an ability to deliver time-challenged and high-responsibility asks
Knowledge of UCP600, ISBP821, URR725, URC522, URDG 758, and related legal guidelines and opinions
Expertise in Import/Export DC Document Checking and Trade qualifications would be an added advantage

Nice to have:

Expertise in Import/Export DC Document Checking and Trade qualifications

What we offer:

Continuous professional development
Flexible working
Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
August 07, 2025

Expiration:
August 21, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

View All Jobs In This Company

Job Link Share:

Operations Officer - Global Trade Solutions