Operations MIS Lead, Citi

Citi

Location:
India, Bengaluru

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Transform the future of financial services by leading data and reporting initiatives within the Analytics & Information Management division at Citi. This role requires a combination of technical expertise, strategic thinking, and leadership to ensure operational excellence and foster innovation across the organization.

Job Responsibility:

Develop and champion a clear vision for data and reporting within Operations, aligning with overall business strategy
Oversee and guide data engineering efforts to ensure data quality, integrity, accessibility, and efficient data pipelines for analysis and reporting
Lead the creation of compelling data visualizations and dashboards that effectively communicate insights to stakeholders at all levels, facilitating data-driven decision-making
Develop and maintain comprehensive reporting solutions that provide Operations with a clear understanding of business performance, key trends, and opportunities for improvement
Identify and implement automation opportunities to streamline data processes and reporting workflows
Explore and leverage Generative AI technologies to enhance data analysis, reporting, and insight generation, positioning the company at the forefront of innovation
Develop and present data-driven strategic recommendations to senior leadership, influencing key decisions and driving positive change within the organization
Build and maintain strong relationships with senior stakeholders in Operations, acting as a trusted advisor and influencing their thinking on data-driven strategies
Manage a team of MIS and data professionals, including resource management, talent development, and allocation of work within the team/project
Contribute to the development and implementation of technical strategies related to data and information management, data engineering, and data visualization
Drive compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment, and managing risk issues with transparency.

Requirements:

13+ years of progressive experience in data/information management, analytics, or related fields, with a proven track record of leading and executing successful data and reporting transformation projects
Deep understanding of the financial services industry and banking operations
Exceptional strategic thinking skills with the ability to identify opportunities to leverage data and analytics to drive business results and create a compelling vision for the future of data and reporting
Exceptional analytical, technical, and/or statistical skills with a proven ability to translate large volumes of data information into actionable insights
Deep understanding of data engineering principles, including data warehousing, ETL processes, data architecture, and data quality management
Expertise in data visualization tools and techniques, with the ability to create compelling and informative dashboards and reports (e.g., Tableau, Power BI)
Exceptional communication (written and verbal), interpersonal, and presentation skills, with the ability to effectively communicate complex information to both technical and non-technical audiences
Proven ability to influence senior stakeholders and build consensus around data-driven strategies
Demonstrated thought leadership in the field of data and analytics, with the ability to develop and articulate a clear vision for data-driven decision-making and inspire others to embrace data-driven approaches
Experience with automation tools and techniques for data processing and reporting
Familiarity with Generative AI technologies and their potential applications in data analysis and reporting
Demonstrated experience in leading and managing teams, fostering a culture of innovation and collaboration
Minimum: Bachelor's degree in a quantitative field (e.g., Computer Science, Statistics, Mathematics, Economics, or Engineering)
Preferred: Master’s degree in a related field (e.g., Business Analytics, Data Science, Statistics, Economics, Finance, or Information Management).

What we offer:

Citi is an equal opportunity employer
Reasonable accommodations are available for persons with disabilities to use search tools or apply for positions.

Additional Information:

Job Posted:
June 25, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Operations MIS Lead