Operations Manager Job at Watermill Express LLC (Ripon)

Operations Manager

Watermill Express LLC

Location:
United States , Ripon

Category:
-

Contract Type:
Employment contract

Salary:

22.00 - 32.00 USD / Hour

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Job Description:

The primary objective of the Operations Supervisor is to be a hands-on leader responsible for delivering guidance and technical support for Field Personnel as assigned. This leader will monitor operations performance and technical aspects of the refill stations to create a safe and efficient work environment. This position is responsible for meeting the market’s key performance indicators (KPI).

Job Responsibility:

Perform supervisory duties for all assigned personnel
Ensure operational uptime for assigned units
Maintain the station maintenance program which ensures the company’s quality standards are met
Participate in and/or oversee collection procedures
Operate within maintenance, repair, and controllable expense budgets
Keep a positive attitude when interacting with customers
Maintain a professional appearance (clean uniform and vehicle)
Oversee routine service and maintenance on company vehicles
Oversee market’s vehicle organization, maintenance, and cleanliness
Lead technical operations within the market
Function as the subject matter expert to assist in resolving high-level technical issues with our refill stations
Evaluate employee performance and/or identify technical and performance training opportunities to ensure Company standards are met
Communicate employee successes, opportunities for improvement, sales trends, ideas, competitive information, and concerns to continually improve market performance
Provide SMART training and ensure all employees are certified
Provide safety training to all employees and ensure the market employees follow all safety protocols
Review and monitor unit support systems and delegate actions to appropriate staff
Assist with warehouse organization and cleanliness, as needed
Support District Manager and Regional Manager as needed
Regular and predictable attendance for required schedule
Follow safety guidelines and act in a safe manner

Requirements:

High School Diploma or equivalent preferred
Advanced electrical and plumbing knowledge and experience required
Refrigerant and backflow certification preferred
Prior leadership experience preferred
Strong leadership and team building skills
Ability to balance hands-on with oversight duties
Well-developed written and oral communication skills
Strong working knowledge of ERP, technical support systems, and MS Outlook
Team player with positive attitude
Bilingual English/Spanish preferred
Ability to operate standard office equipment
Ability to read written instructions
Ability to operate a smart phone
Clean motor vehicle record and current valid driver license
Ability to work on-call for rotating weekends and evening
Ability to clearly communicate technical information
Basic mathematical skills
Familiar with use of voltmeter and similar diagnostic equipment
Electrical, maintenance, repair, or similar experience preferred
Willing to gain certifications as required
Ability to lift 50 pounds
Capable of climbing ladders, walking, standing, stooping and bending
Ability to work safely in limited space inside refill stations
Ability to work in a variety of weather conditions, including extreme heat and cold
Ability to safely operate a motor vehicle

Nice to have:

Bilingual English/Spanish preferred
Refrigerant and backflow certification preferred
Prior leadership experience preferred
Electrical, maintenance, repair, or similar experience preferred

What we offer:

Company provided vehicle
Comprehensive medical insurance- no monthly premium for employee only coverage
Employer HSA contributions (if applicable)
Company provided life and AD&D insurance
Optional benefits include dental, vision, supplemental life, short-term disability, accident and critical illness coverages
Company provided Employee Assistance Program (EAP)
Vacation accrual
Paid holidays
401k and Roth eligibility with company match
Company provided attire
Incentive opportunities available (FT positions)

Additional Information:

Job Posted:
January 21, 2026

Employment Type:

Fulltime

Work Type:

On-site work

Watermill Express LLC - All Job Offers

Job Link Share:

Operations Manager

Watermill Express LLC

Location:
United States , Ripon

Category:
-

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 21, 2026

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