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We have a new and exciting opportunity within Victim Support to provide Domestic Abuse case management interventions across Cumbria, as part of the Drive Project. We are recruiting for an Operations Manager to oversee the DRIVE project. Drive is an innovative national project that aims to improve the lives and safety of victims and children, by holding high-risk perpetrators to account. The project combines case management of perpetrators with a co-ordinated multi-agency response.
Job Responsibility:
oversee 4 Case Managers and 2 IDVA's
ensure all support and advice given is in line with Drive Partnership key messages and strategic objectives
contribute to development of the Drive model through service reviews, supporting the Drive Partnership in delivery challenges and implementation of changes to the Drive operational model
act as a champion for Drive across the area in all aspects of development and delivery
represent the service at local and national events
deliver training and presentations as appropriate
support the Commissioner and Drive Central Team in identifying and securing resources and implementing future funding plans agreed for the service
Requirements:
previous experience leading projects and developing new service provision
ability to complete reliable and timely reports and meet deadlines
ability to manage your own workload
confident decision maker
ability to ensure fairness and consistency
driving license and access to a vehicle (essential requirement unless disability prevents)
demonstrable track record of working with complex need service users (e.g., domestic abuse, mental health, substance misuse, offending)
passionate and committed to working within a multi-disciplinary team
What we offer:
Flexible working options including hybrid working
28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
An extra day off for your birthday & options to buy or sell annual leave