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Operations manager

https://www.randstad.com Logo

Randstad

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Location:
Canada, London

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

90000.00 CAD / Year

Job Description:

This is your chance to transform how we work behind the scenes, build a high-impact support team, and drive efficiency across the board. You’ll be the architect of streamlined processes, the strategist behind smooth workflows, and the motivator of a high-performing team, all while uncovering smart ways to reduce costs without sacrificing quality.

Job Responsibility:

  • Spot inefficiencies and streamline existing admin processes
  • Design and roll out new workflows that align with business goals
  • Oversee task flow to keep admin operations running smoothly
  • Document procedures and train teams for consistency
  • Monitor KPIs to track performance and highlight improvement areas
  • Partner with teams across the org to ensure processes meet their needs
  • Continuously drive process improvements to boost efficiency

Requirements:

  • 10+ years in the industry or 5+ years leading operations
  • Degree in business or similar is a plus
  • Solid grasp of corporate customer base and needs
  • Strong ops knowledge and awareness of industry standards
  • Experienced in people management and customer service practices
  • Skilled in streamlining operations for productivity and efficiency
  • Bilingualism is an asset, not essential
  • Data-driven mindset with a knack for spotting improvements
  • Problem-solver with a focus on process optimization
  • Clear communicator across all organizational levels
  • Capable of juggling multiple projects and priorities
  • Familiar with Lean, Six Sigma, BPM or similar frameworks
  • Confident using operational tools and tech
  • Proven team leader who inspires results

Nice to have:

Bilingualism is an asset, not essential

What we offer:
  • Working at one of the Top 50 Best Workplaces™ in Canada
  • 3 Weeks' Vacation
  • Bonuses
  • Hybrid arrangement 3 days in office / 2 days from home!!!
  • Monday- Friday (8:30 am-5:00 pm)
  • Great working environment with a reputable organization!!!

Additional Information:

Job Posted:
May 28, 2025

Expiration:
June 29, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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