Operations manager, Randstad

Operations manager

Randstad

Location:
Canada, London

Category:
Office Administration

Contract Type:
Not provided

Salary:

90000.00 CAD / Year

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Job Description:

This is your chance to transform how we work behind the scenes, build a high-impact support team, and drive efficiency across the board. You’ll be the architect of streamlined processes, the strategist behind smooth workflows, and the motivator of a high-performing team, all while uncovering smart ways to reduce costs without sacrificing quality.

Job Responsibility:

Spot inefficiencies and streamline existing admin processes
Design and roll out new workflows that align with business goals
Oversee task flow to keep admin operations running smoothly
Document procedures and train teams for consistency
Monitor KPIs to track performance and highlight improvement areas
Partner with teams across the org to ensure processes meet their needs
Continuously drive process improvements to boost efficiency

Requirements:

10+ years in the industry or 5+ years leading operations
Degree in business or similar is a plus
Solid grasp of corporate customer base and needs
Strong ops knowledge and awareness of industry standards
Experienced in people management and customer service practices
Skilled in streamlining operations for productivity and efficiency
Bilingualism is an asset, not essential
Data-driven mindset with a knack for spotting improvements
Problem-solver with a focus on process optimization
Clear communicator across all organizational levels
Capable of juggling multiple projects and priorities
Familiar with Lean, Six Sigma, BPM or similar frameworks
Confident using operational tools and tech
Proven team leader who inspires results

Nice to have:

Bilingualism is an asset, not essential

What we offer:

Working at one of the Top 50 Best Workplaces™ in Canada
3 Weeks' Vacation
Bonuses
Hybrid arrangement 3 days in office / 2 days from home!!!
Monday- Friday (8:30 am-5:00 pm)
Great working environment with a reputable organization!!!

Additional Information:

Job Posted:
May 28, 2025

Expiration:
June 29, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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