Operations Manager Jobs

OMNIC

Location:
Saudi Arabia, Riyadh

Category:
Logistics

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Join OMNIC Self-Service Solutions as an Operations Manager and be part of an innovative team that is revolutionizing logistics and retail in Saudi Arabia. As a leader in the parcel locker industry, we offer you the opportunity to build impactful operational structures that drive efficiency and customer satisfaction. Your role will be crucial in shaping the future of last-mile delivery and contributing to a sustainable business transformation.

Job Responsibility:

Manage daily operations: monitor network performance, SLA compliance, and device availability
Participate in building and developing the local operations team
Set KPIs and performance metrics for both employees and the overall network
conduct regular evaluations
Collaborate with the service department, contractors, and logistics partners to ensure smooth operations
Control and optimize business processes: reduce incident resolution time, lower maintenance costs, and improve efficiency
Contribute to strategic network expansion planning (new regions, partnerships, optimal site placement)
Prepare and deliver regular reports to senior management (financial indicators, operational efficiency, key metrics)

Requirements:

1-3 years of experience in operations management or related roles, preferably in logistics, postal/courier services, retail, or e-commerce
Upper Intermediate (B2) proficiency in English and Arabic
Strong knowledge of operations management concepts: KPIs, SLAs, process design, and service standards
Ability to analyze data and metrics to make informed decisions
Excellent communication and negotiation skills with partners and contractors
Proficient in Excel / Google Sheets
experience with task management systems (Jira, Trello, Monday)

What we offer:

Competitive compensation package (salary + performance bonuses)
Opportunity to build a critical function from the ground up and make a measurable impact on the company’s expansion
Be part of a dynamic and innovative company recognized by Guinness World Records
Engage in meaningful projects focused on sustainability and ecological transformation

Additional Information:

Job Posted:
December 11, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Operations Manager