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Operations Manager

OMNIC

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Location:
Saudi Arabia, Riyadh

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Join OMNIC Self-Service Solutions as an Operations Manager and be part of an innovative team that is revolutionizing logistics and retail in Saudi Arabia. As a leader in the parcel locker industry, we offer you the opportunity to build impactful operational structures that drive efficiency and customer satisfaction. Your role will be crucial in shaping the future of last-mile delivery and contributing to a sustainable business transformation.

Job Responsibility:

  • Manage daily operations: monitor network performance, SLA compliance, and device availability
  • Participate in building and developing the local operations team
  • Set KPIs and performance metrics for both employees and the overall network
  • conduct regular evaluations
  • Collaborate with the service department, contractors, and logistics partners to ensure smooth operations
  • Control and optimize business processes: reduce incident resolution time, lower maintenance costs, and improve efficiency
  • Contribute to strategic network expansion planning (new regions, partnerships, optimal site placement)
  • Prepare and deliver regular reports to senior management (financial indicators, operational efficiency, key metrics)

Requirements:

  • 1-3 years of experience in operations management or related roles, preferably in logistics, postal/courier services, retail, or e-commerce
  • Upper Intermediate (B2) proficiency in English and Arabic
  • Strong knowledge of operations management concepts: KPIs, SLAs, process design, and service standards
  • Ability to analyze data and metrics to make informed decisions
  • Excellent communication and negotiation skills with partners and contractors
  • Proficient in Excel / Google Sheets
  • experience with task management systems (Jira, Trello, Monday)
What we offer:
  • Competitive compensation package (salary + performance bonuses)
  • Opportunity to build a critical function from the ground up and make a measurable impact on the company’s expansion
  • Be part of a dynamic and innovative company recognized by Guinness World Records
  • Engage in meaningful projects focused on sustainability and ecological transformation

Additional Information:

Job Posted:
December 11, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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