Operations Manager

• Lead others and work effectively with store crews
• supervise, assign and direct activities of the store’s crew
• effectively communicate information to store crew and supervisors in an open and timely manner
• support Store Manager with action plans for operational and service improvement
• assist customers with their questions, problems and complaints
• promote CVS customer service culture (greet, offer help, and thank)

• Deductive reasoning ability
• advanced analytical skills and computer skills
• advanced communication skills, leadership, supervision, and influencing skill
• ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Experience as a retail manager or supervisor

• Affordable medical plan options
• a 401(k) plan (including matching company contributions)
• an employee stock purchase plan
• no-cost wellness screenings
• tobacco cessation programs
• weight management programs
• confidential counseling
• financial coaching
• paid time off
• flexible work schedules
• family leave
• dependent care resources
• colleague assistance programs
• tuition assistance
• retiree medical access