CrawlJobs Logo

Operations Manager

United Kingdom, London 34380.00 - 36000.00 GBP / Year · Job Posted April 11, 2026
Apply Position
Job Link Share

Job Description

As an Operations Manager, you’ll play a key role in leading day‑to‑day operations within the Service Centre, ensuring courier resources are managed efficiently, customer SLAs are consistently met, and performance targets are delivered. Working closely with the General Manager, you’ll help create a strong, KPI‑driven environment focused on service, safety, people development and commercial performance. This is a hands‑on leadership role where judgement, pace and ownership are essential.

Job Responsibility

  • Managing and optimising all day‑to‑day courier resources to maximise efficiency, revenue and service performance
  • Supporting the Service Centre Manager in delivering a KPI‑driven operation focused on service, safety and commercial outcomes
  • Leading, supporting and developing a team of Operations Controllers / Coordinators through regular 1:1s, performance reviews and coaching
  • Monitoring operational costs and proactively identifying opportunities to improve profitability
  • Ensuring systems are updated accurately and on time (e.g. CityTrak, X‑Despatch, Salesforce)
  • Managing stakeholder relationships to maintain a positive commercial and operational reputation
  • Working closely with Sales and Account Management teams to support new business implementation and growth
  • Deputising for the Service Centre Manager when required
  • Maintaining a safe, organised and compliant working environment

Requirements

  • Strong understanding of Service Centre operations and logistics environments
  • Experience managing people and driving performance through KPIs
  • Confident communicator who can manage multiple priorities in a fast‑paced, time‑critical environment
  • Commercial awareness, with a clear understanding of revenue, cost and performance targets
  • Ability to reprioritise workload and make sound operational decisions under pressure
  • Strong customer focus with the ability to build and maintain effective relationships
  • Working knowledge of CityTrak and X‑Despatch (or similar systems)
  • Comfortable deputising for senior leadership when required

What we offer

  • 25 days’ annual leave plus bank holidays, and a day off for your birthday
  • Enhanced maternity and paternity leave
  • Free access to mental health support, including 1:1 therapy
  • Healthcare and wellbeing benefits
  • Extra family-friendly days for key life moments, plus death in service cover

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Operations Manager

8 matching positions

New

Operations Manager

As an Operations Manager at ABC, you will take the helm of an ABC facility, crea...
Location
Location
United States , North Tucson
Salary
Salary:
65000.00 - 85000.00 USD / Year
actionbehavior.com Logo
Action Behavior Centers
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Leadership Experience: 6+ years of managing large teams across multiple sites or districts.
  • Education: A bachelor's or master's degree is preferred, but extensive management experience is equally valued. High School Diploma or GED required.
  • High Emotional Intelligence: You'll be working closely with children and families, so empathy and understanding are key.
  • Strong Communication Skills: Collaborate effectively with department leaders and teammates.
  • Impact-Driven Mindset: A proactive problem solver who thrives in high-stakes situations and is committed to delivering excellence.
  • Ability to sit, stand, and walk, as well as assume various positions such as bending, kneeling, squatting, crawling, crouching, climbing, carrying, pushing, pulling, and reaching at or above shoulder level, including overhead.
  • Capability to lift or move objects weighing up to 50 pounds.
  • Ability to maintain both near and far visual acuity.
  • Must be physically present at the assigned job location as required.
  • Proficiency in properly wearing and utilizing necessary personal protective equipment (PPE).
Job Responsibility
Job Responsibility
  • Drive operational success by managing KPIs, clinic budgets, and team performance.
  • Lead, engage, and retain a team of 25–50 professionals delivering exceptional clinical care. Support teammates through evaluations, corrective actions, development plans, and team celebrations.
  • Build trust with families by providing education and guidance during the onboarding journey.
  • Collaborate with Clinic Admissions Associates, Clinical Directors, and department leaders to ensure quality operations.
What we offer
What we offer
  • Performance Bonus: Up to $18,000 annually through monthly and quarterly incentives
  • Career Growth: Clear pathways for advancement: OM → Senior OM → Group OM → Regional Director of Operations → Senior RDO
  • Continuous Learning: Professional development through our Badge Up Program, Regional Workshops, Annual Leadership Summit, and immersive Initial Training in Austin, TX
  • PTO & Holidays: 10 days PTO, 10 paid holidays, and 2 flex days (more with tenure)
  • Student Loan Support: Up to $600 in repayment options and tuition discounts
  • Parental Perks: Maternity/paternity award of up to $3,000 and FSA options for childcare
  • Wellness Support: 90% health insurance coverage, 401k with 2% company matching, and DoorDash Pass for convenience
  • Celebrations & Connection: Team happy hours, regional recognition nights, and more
  • Fulltime
Read More
Arrow Right
New

Operations Manager

Allied Universal® is hiring an Operations Manager. The Operations Manager is a c...
Location
Location
United States , San Antonio
Salary
Salary:
Not provided
aus.com Logo
Allied Universal®
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School diploma or equivalent
  • Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
  • Minimum of three (3) years of leadership experience in a high-volume workforce environment, preferably in the protective service industry
  • Work experience in successfully building and developing teams
  • Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results
  • Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction
  • Proficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations
  • Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry events
  • Basic understanding of financial principles, including budgeting and financial reporting
Job Responsibility
Job Responsibility
  • Manage the selection and placement process for new security professionals, including first-line supervisors
  • design and implement career development and performance improvement plans
  • evaluate low-performing employees for replacement, upgrade or transfer
  • Make initial job offers (for new employees) and job transfers (for existing employees) using company forms and procedures, offering rates, schedules and benefits in alignment with post contract requirements
  • maintain and publish weekly Open Post List and actively manage job openings within division/branch
  • Create, modify and manage post schedules in WinTeam to ensure adequate coverage at all times
  • ensure schedules are properly maintained in WinTeam and are updated regularly
  • Ensure all positions are staffed according to contract requirements and effectively manage branch overtime through proper scheduling and staffing
  • maintain a qualified, sufficient pool of flex personnel for backfill of vacant positions as needed
  • Maintain regular proactive contact with Security Professionals to ensure all staff is being effectively utilized, properly trained, and ready for placement as needed. Review "No Hours Report" with branch Human Resource staff on a weekly basis, and disposition employees who are on "active" status with no hours, in accordance with company policies, ensuring no employees remain on "no hours" status beyond 3 weeks
What we offer
What we offer
  • Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly
  • Fulltime
Read More
Arrow Right

Operations Manager

The Operations Manager is a member of the Store Management team, and as such, fu...
Location
Location
United States , Spring
Salary
Salary:
19.00 - 29.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
July 20, 2026
Flip Icon
Requirements
Requirements
  • Deductive reasoning ability, advanced analytical skills and computer skills
  • Advanced communication skills, leadership, supervision, and influencing skill
  • Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Job Responsibility
Job Responsibility
  • Overall store management, supervision, and policy implementation
  • Sales and inventory management
  • Employee staffing, training, and development
  • Financial management
  • Customer service leadership
What we offer
What we offer
  • Medical, dental, and vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Fulltime
Read More
Arrow Right
New

Operations Manager

Location
Location
Iceland , Reykjavik
Salary
Salary:
800000.00 - 900000.00 ISK / Month
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous hotel operations or supervisory experience
  • Strong leadership and decision-making skills
  • Excellent customer service and communication skills
  • Ability to multitask and work independently
  • Strong organizational and problem-solving abilities
  • Good computer and administrative skills
  • Positive, flexible, and team-oriented attitude
  • Excellent English language skills
Job Responsibility
Job Responsibility
  • Leading daily hotel operations across Front Office, Breakfast, Meeting & Events, and Housekeeping
  • Ensure exceptional guest experiences
  • Support team members across departments
  • Act as Manager on Duty when required
What we offer
What we offer
  • Full-time leadership position in an international Marriott-branded hotel
  • Opportunities for professional growth and development
  • Dynamic and supportive team environment
  • Marriott benefits, including discounted stays at more than 8,000 hotels worldwide
  • Fulltime
Read More
Arrow Right

Operations Manager

The Operations Manager is a member of the Store Management team, and as such, fu...
Location
Location
United States , Smithtown
Salary
Salary:
22.00 - 36.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
July 27, 2026
Flip Icon
Requirements
Requirements
  • Deductive reasoning ability, advanced analytical skills and computer skills
  • Advanced communication skills, leadership, supervision, and influencing skill
  • Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Job Responsibility
Job Responsibility
  • Lead others and work effectively with store crews
  • Supervise, assign and direct activities of the store's crew
  • Effectively communicate information to store crew and supervisors in an open and timely manner
  • Support Store Manager with actions plans for operational and service improvement
  • Assist customers with their questions, problems and complaints
  • Promote CVS customer service culture (greet, offer help, and thank)
What we offer
What we offer
  • medical, dental, and vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
  • Fulltime
Read More
Arrow Right

Operations Manager

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Lehigh Acres
Salary
Salary:
19.00 - 29.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
July 27, 2026
Flip Icon
Requirements
Requirements
  • Deductive reasoning ability, advanced analytical skills and computer skills
  • Advanced communication skills, leadership, supervision, and influencing skill
  • Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Job Responsibility
Job Responsibility
  • Overall store management, supervision, and policy implementation
  • Sales and inventory management
  • Employee staffing, training, and development
  • Financial management
  • Customer service leadership
What we offer
What we offer
  • Dental
  • Vision
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs
  • Parttime
Read More
Arrow Right
New

Operations Manager

We’re looking for an Operations Manager to join our team. Our Operations Manager...
Location
Location
United Kingdom , Workington
Salary
Salary:
Not provided
groceries.morrisons.com Logo
Morrisons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in the retail industry
  • Experience of managing a large customer facing and high turnover operation (over £150k turnover per week) is essential
  • Strong leadership skills with the capacity to listen and respond
  • The ability to influence, listen and understand the external perspective to inspire and think broadly about new ways of doing things
  • Strong coaching skills
  • Must be able to give feedback to ensure common ways of working
  • A passion for driving talent and creating a successful team culture
  • The ability to resolve challenges and build trust between the full store team
  • Set clear objectives that link directly to each department that are aligned with Morrisons priorities
  • The power to create a culture that fosters and values collaboration
Job Responsibility
Job Responsibility
  • Be accountable for the end to end process of all operations within store, ensuring appropriate resource to deliver routines to the highest standard
  • Continually identify, develop and mentor talent across the store and wider region that creates a pipeline of successors
  • Continuously build capability of the Management team through stretching their accountability, and creating a plan for development areas
  • Work in partnership with the People Manager to embed a culture of being comfortable with change across the store and supporting Managers to do the same
  • An expert in safe and legal, ensuring all departments and colleagues are compliant with food safety laws
  • Support Managers with forward-thinking action plans for their departments to increase performance
  • Contribute to the development of the annual Store plan by having a commercial mindset to identify opportunities which will maximise performance
  • Use freedom within the framework to develop local ideas to exceed sales targets and drive performance whilst motivating colleagues
  • Build relationships with all key stakeholders in order to involve the right people to deliver continuous improvements that benefit the customer
  • Lead by example to deliver exceptional standards and performance across the store whilst focusing most on what matters most for customers
What we offer
What we offer
  • Competitive salary
  • Generous bonus
  • Attractive pension scheme
  • Private healthcare
  • Colleague discount that we encourage you to share with your friends and family
  • 26 weeks maternity and adoption leave
  • Neonatal and fertility leave
  • Excellent training
  • Continued development
  • Support
  • Fulltime
Read More
Arrow Right

Operations Manager

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Northville
Salary
Salary:
19.00 - 29.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
July 26, 2026
Flip Icon
Requirements
Requirements
  • Deductive reasoning ability, advanced analytical skills and computer skills
  • Advanced communication skills, leadership, supervision, and influencing skill
  • Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Job Responsibility
Job Responsibility
  • Overall store management, supervision, and policy implementation
  • Sales and inventory management
  • Employee staffing, training, and development
  • Financial management
  • Customer service leadership
What we offer
What we offer
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Fulltime
Read More
Arrow Right