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We are looking for an experienced Operations Manager to oversee and optimize warehouse and distribution activities in Cincinnati, Ohio. This role involves managing teams, coordinating shipments, ensuring compliance with industry standards, and driving improvements in operational efficiency. The ideal candidate will have a strong background in logistics and supply chain management, along with a proven ability to lead and execute strategic initiatives.
Job Responsibility:
Supervise and provide guidance to warehouse staff, shipping coordinators, and contract workers to meet performance goals
Coordinate shipments using third-party carriers and logistics platforms, including booking and administrative tasks when necessary
Oversee order processing, picking, packing, and shipping operations, stepping in to address workflow and accuracy challenges
Ensure compliance with all safety regulations, distribution standards, and industry requirements
Monitor inventory levels, optimize warehouse organization, and streamline fulfillment processes
Resolve shipping issues and address escalated customer service concerns in collaboration with the Customer Service Representative
Implement systems to track shipments, manage logistics software, and document operational procedures
Assist with billing summaries and administrative tasks to ensure smooth financial operations
Collaborate with ownership on strategic planning, process improvements, and team training initiatives
Support transition activities in the event of operational relocation within the area
Requirements:
Minimum of 2 years of experience in operations or logistics management
Strong knowledge of distribution and warehouse processes
Proficiency in supply chain logistics and third-party carrier coordination
Effective leadership and team management abilities
Familiarity with logistics software and tracking systems
Excellent problem-solving skills and attention to detail
Ability to ensure regulatory compliance and uphold safety standards
Strong communication and collaboration skills for working with stakeholders