Operations Manager

• Leading, motivating and developing Site Managers and their teams across multiple locations
• Taking full ownership of financial performance, managing budgets and identifying opportunities for growth
• Building strong, trusted relationships with clients, ensuring we consistently deliver on expectations and retain business
• Driving high standards across service, food quality and customer experience
• Supporting recruitment, onboarding, training and ongoing development of Site Managers
• Ensuring effective communication across your sites, creating engaged and aligned teams
• Producing clear management reporting and using insight to drive decision-making
• Leading the mobilisation and demobilisation of contracts, working closely with central support teams
• Encouraging innovation, including fresh thinking around menu development and service delivery

• Proven experience managing multiple sites and teams within a contract catering environment
• Confident communicator, able to build strong relationships with clients and stakeholders
• A natural leader who can inspire, coach and develop teams across dispersed locations
• Strong financial awareness with experience managing budgets and driving performance
• Well-organised, with the ability to balance competing priorities across a large geographical area

Experience within education contract catering is highly desirable

• Free, tasty meals
• Flexible working
• generous holiday allowance of 33 days, with the option to buy more
• Leave for life's important moments
• paid volunteering days
• career development and learning opportunities
• mental health support and wellbeing perks
• pension schemes and life assurance
• Company car or car allowance