Operations Manager, Wells Fargo

Wells Fargo

Location:
United States, Tukwila

Category:
Banking

Contract Type:
Not provided

Salary:

92000.00 - 145000.00 USD / Year

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Job Description:

Wells Fargo is seeking an Operations Manager in Lockbox Operations as part of our Global Operations team. Learn more about the career areas and lines of business at wellsfargojobs.com/career-areas

Job Responsibility:

Manage and develop one or more specialized customer service and operations functional teams within Operations area with complex and risk in functional area
Develop strategies to improve staffing processes, ensure specialized functions meet regulatory guidelines in support of risk management and compliance
Engage stakeholders and internal partners associated within the Operations area
Work independently on moderately complex issues and projects
Identify opportunities for process improvement and risk control development and escalates issues to more experienced management
Provide training, performance, evaluation and coaching of less experienced team
Make decisions and resolve issues regarding resources, objectives and operations of functional area and team to meet business objectives
Interpret and develop policies and procedures for operation functions with low to moderate complexity within scope of responsibility
Provide responsibility for budget and financial performance
Collaborate and influence all levels of professionals including more experienced managers
Lead team to achieve objectives
Manage allocation of people and financial resources for Operations
Mentor and guide talent development of direct reports and assist in hiring talent

Requirements:

4+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
2+ years of leadership experience

Nice to have:

Strong leadership and interpersonal skills
Adaptability and ability to think on your feet to adjust and react to daily operations issues
4+ years of Lockbox Operations experience
Experience leading other exempt level managers
Ability to interact with all levels of an organization
Ability to exercise independent judgment to identify and resolve problems
Ability to identify risks and propose mitigation plans
Ability to manage initiatives involving process improvements
Ability to manage to production goals, deadlines, and various metrics
Experience successfully collaborating with others in a change driven environment
Ability to motivate and provide performance feedback to staff
Strong analytical skills with high attention to detail and accuracy
Strong time management skills and ability to meet deadlines

What we offer:

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

Additional Information:

Job Posted:
August 07, 2025

Expiration:
August 15, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Operations Manager