Operations Manager Job at Groupe Kering (Rosemont)

Operations Manager

Groupe Kering

Location:
United States of America , Rosemont

Category:
-

Contract Type:
Employment contract

Salary:

72000.00 - 80000.00 USD / Year

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Job Description:

In the role of Operations Manager, you will spearhead the development and execution of the store's operational strategy, leading both the store operations and back-of-house teams towards enhanced efficiency and timely support. With a focus on meticulous attention to details and a steadfast dedication to operational excellence, you will play a pivotal role in maintaining GUCCI's esteemed reputation for luxury and sophistication while elevating the overall client experience.

Job Responsibility:

Spearhead the development and execution of the store's operational strategy
Lead the store operations and back-of-house teams
Systematically drive, improve, and maintain operational excellence and efficiency across all aspects of the store
Ensure meticulous organization of back-of-house areas
Develop and implement inventory management strategies
Monitor and ensure the correct management of all payments flows and tenders
Ensure proper follow up and monitoring of all Omnichannel activities
Liaise and be the cross-function point of reference with Retail, Security, Facility, Inventory Control, Kering Service, Digital, and Merchandising
Ensure that all Operations tools are properly working
Oversee and lead product care team
Guarantee the adherence to company guidelines and local regulations
Follow all security procedures
Ensure compliance with company policies
Assist with floor coverage
Supervise and administer the general maintenance of the store
Plan the communication and implementation of new retail operations policies
Serve as a leader to the Store’s Operations and Back Office teams
Set and foster constant effective communication
Coach and develop direct reports
Actively lead the annual Performance and Development Conversations activity
Conduct regular and monthly OTOs with team members
Ensure effective, holistic, and timely onboarding
Manage and resolve employee-relations matters
Partner with Store Director to attract, recruit, and retain a high-performing operations team

Requirements:

Minimum of 5+ years of retail operations management experience, preferably in fast fashion or luxury retail
Bachelor’s Degree is a plus
Proven track record of success in managing inventory, logistics, and store operations
Ability to analyze information, identify business priorities, problem solve and manage multiple tasks in a fast-paced environment
High degree of ethics, professionalism, integrity, and ability to inspire trust and influence a team
Exceptional communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels in an international environment
Strong leadership skills with the ability to inspire and motivate teams to achieve goals
Knowledge of retail best practices, market trends, and customer behavior
Excellent organizational and problem-solving abilities, with a keen attention to detail
Ability to work flexible hours, including weekends and holidays, as needed
Proficiency in inventory management software, SAP, and Microsoft Office (particularly Excel), knowledge of RFID system is a plus

Nice to have:

Bachelor’s Degree
knowledge of RFID system

What we offer:

Medical
Dental
Vision
Paid Time Off (PTO)
401K
incentive program

Additional Information:

Job Posted:
April 23, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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