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An established and highly regarded national membership organisation is seeking an experienced Operations Manager to join its senior management team. This organisation has a strong brand, an active and engaged membership base, and a growing national and international profile. With ambitious plans for future growth, it is now looking to appoint a commercially minded and service-driven operations professional to play a pivotal role in its continued success.
Job Responsibility:
ensuring members receive consistently high-quality service
helping to expand the reach and value of the organisation’s membership products, publications and advertising portfolio
oversight of key operational functions, including sales, examinations, finance and IT, ensuring efficient and effective day-to-day delivery
working closely with staff, volunteers, customers and partner organisations
help drive operational excellence
contribute to the organisation’s wider mission to support, promote and represent its sector across the UK and internationally
Requirements:
strong experience in membership operations
commercially astute
highly organised
people-focused
motivated by the opportunity to make a meaningful impact within a purpose-led organisation