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Operations Manager

United States, Marion 95000.00 - 120000.00 USD / Year · Job Posted June 15, 2026
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Job Description

E80 Group is seeking an Operations Manager to lead a highly automated intralogistics system within a 24/7 manufacturing environment at our Customer site in Marion, NC. This role is responsible for the overall performance, reliability, and continuous improvement of the automated system, while leading a team of 10+ engineers and technicians. The Operations Manager will act as the primary onsite leader and customer interface, ensuring operational excellence and alignment with performance targets.

Job Responsibility

  • Lead, manage, and develop a team of Operational Engineers, RAEs, and maintenance technicians
  • Drive accountability, performance management, and team development
  • Build a strong culture of ownership, safety, and continuous improvement
  • Own system performance across all shifts in a continuous operation environment
  • Manage scheduling, escalation, and shift coordination
  • Ensure operational continuity and rapid issue resolution
  • Oversee preventive, condition-based, and corrective maintenance activities
  • Ensure timely execution of maintenance plans and minimize downtime
  • Drive reliability improvements and long-term equipment performance
  • Monitor KPIs including uptime, maintenance compliance, and system efficiency
  • Perform root cause analysis and implement corrective actions
  • Deliver regular performance reports and improvement plans
  • Serve as primary point of contact with Customer leadership onsite
  • Lead weekly and monthly operational reviews
  • Ensure alignment between system performance and customer expectations
  • Manage service interventions, ticketing, and escalation processes
  • Coordinate with E80 technical support teams and engineering resources
  • Ensure efficient resolution of technical issues

Requirements

  • 5–10+ years of experience in maintenance, operations, or automation leadership roles
  • Background in manufacturing, distribution, or highly automated environments
  • Experience managing teams in 24/7 or shift-based operations
  • Strong knowledge of industrial maintenance and automation systems
  • Leadership of technical teams in high-performance environments
  • Troubleshooting and diagnostic capability (electro-mechanical systems)
  • Data-driven decision making and KPI management
  • Root cause analysis and continuous improvement methodologies
  • Strong communication and customer-facing leadership skills
  • Independent, accountable, and results-driven
  • Comfortable operating in a fast-paced, high-responsibility environment
  • Hands-on when needed, with a strategic mindset
  • Motivated to own and improve a full operation like a business unit

What we offer

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • STD
  • LTD
  • PTO
  • 401K match

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