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Operations Manager

United Kingdom, London 60000.00 - 65000.00 GBP / Year · Job Posted March 21, 2026
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Job Description

This isn’t your average role and we’re not your average caterer! We’re Grazing — a sharp, agile London-based contract caterer with big ambitions and even bigger flavour. We’ve got a killer 3-year growth plan, brilliant client sites across central London, and a reputation for doing things differently. We need an Operations Manager who’s ready to own the brief, shake things up, and help drive us into our next chapter! You’ll be responsible for planning, directing and developing catering services across multiple client sites and events, ensuring every experience is slick, seamless and memorable. If you love leading from the front, inspiring teams and combining creativity with commercial thinking, this role has your name on it!

Job Responsibility

  • Be the conductor of the catering orchestra, keeping multiple sites and events running smoothly and on beat
  • Make sure every plate and every interaction hits the “wow” factor and keeps clients coming back for more
  • Lead, coach and champion chefs, kitchen teams and front-of-house stars — bringing out their very best
  • Set clear goals, give great feedback and inspire high performance through hands-on leadership
  • Take charge of budgets and financial performance, making smart decisions that drive profitability
  • Keep food and labour costs in check while spotting clever opportunities to work smarter, not harder
  • Stay on top of training, safety and financial records, ensuring everything is accurate, compliant and audit-ready

Requirements

  • 3–5 years’ experience in operations or senior management within contract catering
  • A natural leader, a foodie at heart – people trust you, follow you and grow with you!
  • Highly organised with excellent communication and relationship-building skills
  • Calm under pressure, proactive and solutions-focused
  • Commercially astute with a creative flair and strategic mindset

What we offer

  • Casual dress
  • Company events
  • Free food
  • Health & wellbeing programme
  • Team socials

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