Operations Manager Job at 360 Resourcing Solutions (London)

Operations Manager

360 Resourcing Solutions

Location:
United Kingdom , London

Category:
IT - Administration

Contract Type:
Not provided

Salary:

80000.00 - 90000.00 GBP / Year

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Job Description:

ONNEC Group are a leading independent technology partner and global integrator, with over 30 years experience, and a 800+ team of global experts, specialising in providing end-to-end connectivity solutions that propel organisations everywhere. We are seeking a proactive and experienced Operations Manager to join our Managed Services team. Reporting to the Operations Director, you will provide operational support to Managed Services clients and staff, manage service tenders and pricing, and play a key role in strategy planning and forecasting. You will also support presales bid management and costing and contribute to operational management within workplace or data centre technology environments. This role will work closely with Service Delivery Directors, Sales Directors, and other operational leaders to ensure alignment of delivery strategies, processes, and procedures.

Job Responsibility:

Provide operational support for Managed Services clients and staff
Lead the management of service tenders, pricing strategies, and commercial negotiations
Assist in the development and execution of Managed Services strategy, including forecasting, planning, and reporting
Support pre-sales activities, including bid management, solution design, and costing
Work with Service Delivery Directors and Sales Directors to develop existing accounts and expand service offerings
Understand the unique operational needs and challenges of each designated account
Foster deep relationships with key customer stakeholders and internal teams
Meet and exceed financial and margin expectations at account and project level
Identify opportunities for process improvement and efficiency enhancement
Manage and allocate resources efficiently, including budgeting and resource planning
Oversee inventory and supply chain management
Support recruitment, training, and management of operational staff
Provide coaching, guidance, and support to team members
Collaborate with cross-functional teams to align strategies and resources
Ensure compliance with all relevant laws, regulations, and industry standards
Implement and maintain safety protocols
Manage relationships with suppliers and vendors
Prepare and present regular reports and updates to senior management
Communicate client feedback and insights to relevant teams
Establish key metrics to measure the progress and impact of operational activities

Requirements:

Proven experience in operational management within workplace or data centre technology fields
Strong background in pre-sales bid management and costing with demonstrable experience managing service tenders and pricing
Excellent interpersonal, leadership, and communication skills
Ability to work collaboratively across teams and with clients
Experience in process improvement and resource management
Experience in vendor management and contract negotiation
Strategic thinker with strong analytical and forecasting skills
Knowledge of Health & Safety and ISO governance

What we offer:

Company pension
bonus scheme

Additional Information:

Job Posted:
January 04, 2026

Employment Type:

Fulltime

360 Resourcing Solutions - All Job Offers

Job Link Share:

Operations Manager

360 Resourcing Solutions

Location:
United Kingdom , London

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 04, 2026

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