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The Operations Manager fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. Responsibilities include overall store management, sales and inventory management, employee training and development, financial management, and customer service leadership.
Job Responsibility:
Overall store management, supervision, and policy implementation
sales and inventory management
employee staffing, training, and development
financial management
customer service leadership
Requirements:
Deductive reasoning ability
advanced analytical skills and computer skills
advanced communication skills, leadership, supervision, and influencing skill
ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Nice to have:
Experience as a retail manager or supervisor
What we offer:
Affordable medical plan options
a 401(k) plan (including matching company contributions)
an employee stock purchase plan
no-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
benefit solutions such as paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access
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