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Operations Manager

United Kingdom, Kent / Surrey · Job Posted March 05, 2026
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Job Description

At Impact Food Group, we're more than a school caterer. The people are the heart of what we do. We're driven by creating a positive food culture and helping more students eat better food. Making a positive social impact is at the centre of our identity. We tirelessly learn, develop and make improvements in every way, every day. Delivered by our distinct and industry leading brands; Innovate, Cucina, Chapter One and Hutchison we cater for over 800,000 students.

Job Responsibility

  • Overseeing a portfolio of schools
  • Manage, inspire, and engage teams
  • Meet with clients to build strong professional relationships
  • Deliver exceptional senior management operations in contract catering environment
  • Deliver financial management skills - commercial and fixed price
  • Day-to-day management and guidance of chef managers
  • Supporting client relationships, Recruitment and HR matters
  • Travel to support teams out in the business

Requirements

  • Background as an Area Manager/Operations Manager within Independent Education contract catering desirable
  • Experience from State Education, Business & Industry or retail catering environment acceptable
  • Must have managed at least 8 sites
  • Day-to-day management and guidance of chef managers
  • Supporting client relationships, Recruitment and HR matters
  • Comfortable conversing at all levels
  • Self-motivated, resilient, and highly organised
  • Understanding of how to prioritise effectively
  • Proficient with Office suite (spreadsheets and presentations)
  • Experience in managing, inspiring, and engaging teams
  • Building strong professional relationships with clients, service providers, suppliers
  • Passion and knowledge of great contemporary fresh food and service
  • Delivering exceptional senior management operations in contract catering environment
  • Strong motivation skills with 'lead by example' approach
  • Financial management skills - commercial and fixed price

Nice to have

Background as an Area Manager/Operations Manager within Independent Education contract catering

What we offer

  • Car Allowance
  • Bonus
  • 25 days paid annual leave plus bank holidays
  • Life assurance
  • Company pension scheme
  • Healthcare
  • Access to extensive online Learning platform and development opportunities
  • Employee wellbeing platform
  • Access to salary sacrifice electric car scheme
  • IFG rewards for highstreets discounts
  • Annual Summer Party with company awards

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