This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are looking for an experienced Operations Manager to lead our service delivery team providing support to children and young people in Lancashire. This role is full time and offered on a hybrid basis working from home and our office in Accrington. Travel throughout the area may be required.
Job Responsibility:
Manage and monitor service performance against KPIs and business plans
Lead and support your team through effective recruitment, training, and performance management
Build and maintain strong relationships with key external partners and stakeholders
Analyse data and produce reports to inform service improvements
Support strategic projects and represent Victim Support externally as required
Requirements:
Understanding of voluntary and statutory agencies in criminal justice, health, and social care
Strong safeguarding knowledge and practice
Ability to analyse data and produce clear, evidence-based reports
Awareness of the impact of crimes on children and young people
Experience working directly with children and young people
In-depth knowledge of the effects of domestic/sexual abuse, grooming, exploitation, and child criminal exploitation
What we offer:
Flexible Working Options: Including hybrid working
Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave
Birthday Leave: An extra day off for your birthday
Welcome Bonus: £500 on successful completion of probation period
Pension Plan: 5% employer contribution
Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments
Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts
Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance
Wellbeing Support: Employee assistance programme and wellbeing support
Inclusive Networks: Access to EDI networks and colleague cafes
Sustainable Travel: Cycle to work scheme and season ticket loans
Career Development: Ongoing training and support with opportunities for career progression