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Operations Manager

United States, Walnut Creek · Job Posted March 13, 2026
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Job Description

Our client is a fast-growing wealth management firm known for its collaborative culture and commitment to developing its people. They are seeking an experienced operations leader to help scale the firm’s infrastructure while supporting advisors and delivering an exceptional client experience. This is a highly visible role where you’ll oversee daily operations, lead a team, and drive process and technology improvements as the firm continues to grow.

Job Responsibility

  • Lead day-to-day operations supporting advisors and client service teams
  • Improve and scale operational processes across onboarding, reporting, and client service
  • Manage client onboarding, account administration, and custodial paperwork
  • Ensure operational compliance and regulatory alignment
  • Train and mentor a team of operations professionals
  • Oversee CRM, portfolio reporting, and workflow systems
  • Partner with leadership to implement automation and technology improvements

Requirements

  • Bachelor’s degree
  • 7+ years of operations/client service experience within an RIA or wealth management firm (NO EXCEPTIONS)
  • Prior leadership experience managing operations or client service teams
  • Experience with CRM and portfolio reporting systems (Salesforce, Orion, Redtail, Wealthbox)
  • Familiarity with custodians such as Schwab, Fidelity, or Pershing
  • Strong organizational, analytical, and project management skills
  • Advanced Excel

What we offer

  • generous PTO
  • fully paid employee health benefits
  • culture that values balance and long-term career growth

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