Operations Manager

• Directs, supervises and schedules all aspects of operations, including engineering
• building and grounds
• technical services
• event services, including ADA compliance
• public safety
• security
• custodial services and parking departments
• Coordinates the operations activities with other building departments, the University and show-related contractors
• Implement facility rules, regulation policies and procedures
• Anticipate problems and appropriate solutions. Investigates, analyzes and resolves operational problems and complaints
• Provide clear, concise, and timely communication of directives to other departments
• Ensures that operations department receives pertinent information for most effective use of the facility and staffing
• Assures facility readiness and smooth operation of events
• Oversees maintenance of the physical plant and systems
• Responsible for the Master MSDS log in the building
• Serves as Manager on Duty as required
• Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees
• planning, assigning, and directing work
• appraising performance
• rewarding and disciplining employees
• addressing complaints and resolving problems

• Bachelor's Degree from technical college with major in Management or Maintenance Engineering
• Minimum of 2 years’ experience in Supervising or Managing in a similar facility
• Excellent organization skills
• Ability to prioritize and to handle multiple projects simultaneously
• Good written, verbal and interpersonal skills required
• ability to interact with all levels of staff including management
• Ability to effectively supervise staff
• Strong customer service skills
• Professional presentation, appearance and work ethic
• Some computer skills
• Ability to work with limited supervision and as a team member
• Requires ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours

• Supervisory experience preferred
• Additional experience may be substituted for education

medical, dental, vision, life and disability insurance, paid vacation, and 401k plan