Operations Manager, Office Angels

Operations Manager

Office Angels

Location:
United Kingdom, London

Category:
Logistics

Contract Type:
Not provided

Salary:

35000.00 - 40000.00 GBP / Year

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Job Description:

Join our beauty brand client as an Operations Manager to drive operational excellence across direct-to-consumer and business-to-business channels in the beauty sector. This role ensures seamless production, supply chain efficiency, and exceptional customer experience.

Job Responsibility:

Lead operational excellence across D2C and B2B channels
Oversee and optimise end-to-end operations of order fulfilment and logistics
Lead and manage external warehouse team
Drive initiatives to enhance efficiency, reduce costs, and elevate customer satisfaction
Work closely with Supply Chain Manager for accurate sales forecasting
Maintain and report on KPIs for warehouse performance
Ensure adherence to UK regulations, health and safety standards
Partner with sales, marketing, and product teams for new product launches
Oversee B2B account operations and manage order milestones
Ensure efficient D2C order processing and high-quality service
Utilise data analytics to identify trends and inform strategic decisions
Manage logistics budget and review fulfilment invoices

Requirements:

Degree in Supply Chain Management, Business, or a related field preferred
3-5 years of experience in Beauty/FMCG supply chain and logistics roles, both D2C and B2B
Strong commercial acumen with experience in managing budgets, KPIs, and cost control
Proficiency in managing Shopify and advanced Excel skills
Excellent communication and interpersonal skills for effective collaboration
Strong analytical mindset with the ability to propose solutions based on data-driven insights
Proactive attitude, anticipating issues, and taking ownership to drive results

What we offer:

Exciting work environment in vibrant, fast-paced industry
Opportunities for innovation and creativity

Additional Information:

Job Posted:
August 27, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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