Operations Manager Job at Aramark (Omaha)

Job Description

The Operations Manager is a newly added leadership role created to support significant growth in the market. This position is intended for a hands-on, on-site leader who can help stabilize, scale, and continue developing the operation as the business expands. This leader will be on-site five days per week and serve as a key operational owner for the location. This should be a leader who can operate at multiple levels within the market: close enough to the work to drive daily execution, but broad enough in scope to influence team development, operational discipline, client satisfaction, compliance, financial performance, and continued growth. The Operations Manager will be responsible for leading day-to-day operations, developing frontline leaders and team members, strengthening processes, and ensuring the operation is positioned to support both current business needs and future market growth. This role requires someone who can balance urgency with structure, jump in when needed, and build routines that help the team perform consistently over time. This role may require limited travel outside of the working area.

Job Responsibility

Serve as an on-site operational leader responsible for daily execution, team support, and continued development of the location
Support the ongoing growth of the market by helping build scalable routines, consistent operating standards, and strong team accountability
Lead, coach, and develop employees and frontline leaders to improve performance, service quality, productivity, and engagement
Coordinate day-to-day production and operational activities to ensure work is completed accurately, safely, efficiently, and in alignment with business needs
Ensure compliance with Aramark policies, client expectations, regulatory requirements, safety standards, and established operating procedures
Monitor purchasing, receiving, inventory, supplies, and production processes to ensure standards are met and financial targets are supported
Review operational performance, identify gaps, and partner with leadership to implement practical, field-ready solutions
Maintain effective communication with employees, peers, clients, and leadership to ensure alignment on priorities, expectations, and follow-up
Support completion of production records, training documentation, performance appraisals, and other required operational or people-related processes
Conduct training, in-service education, and ongoing coaching to support employee readiness, compliance, and development
Address performance concerns in a timely and appropriate manner, including coaching, accountability conversations, and corrective action when necessary
Help create a culture of ownership, responsiveness, safety, service, and continuous improvement

Requirements

Minimum of 3 years of successful experience in operations, production, food service, hospitality, logistics, distribution, or a related field
Bachelor's degree preferred
equivalent experience will be considered
Prior leadership experience with responsibility for employee performance, daily operations, customer/client service, and operational execution
Ability to work on site five days per week and maintain strong visibility within the operation
Demonstrated ability to lead through growth, change, and competing priorities
Strong communication, follow-up, coaching, and problem-solving skills
Ability to build trust with employees while maintaining clear expectations and accountability
Financial and operational acumen, including the ability to understand performance drivers, identify gaps, and support action plans
Comfortable operating as both a hands-on leader and a broader business partner within the market

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