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Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the South East. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. As an operations manager you will ensure the effective and efficient delivery of our contract in a way that is financially viable.
Job Responsibility:
Work in partnership with the clients to exceed operational and business expectations
Overall responsibility for management and motivation of full time staff and contractors
Liaise and develop relationships with the client's representatives and resident groups
Monitor progress of the contract to ensure the completed works are correct and to the agreed specification standard
Monitor quality, safety and environment and promote a safety culture within the business unit
Manage a team of Supervisors, Administrators and Resident Liaison Officers to ensure contractual expectations are met along with responsibility for recruitment retention, training and development of employees
Requirements:
Strong management skills and the ability to motivate a team at all levels
Understanding of all principles within contract management
The ability to adapt to busy workload
Clean DBS
Full Driving License
What we offer:
Competitive salary and benefits package
25 days’ annual leave plus bank holidays
Long-service awards at key milestones
Perkbox – discounts on coffee, cinema, travel and wellbeing
1 paid volunteer day each year
Ongoing training, support and career progression – Axis promotes from within