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We are currently recruiting an experienced and proactive Operations Manager to oversee the day-to-day running of our new facility at Havenwood Nursing Home, Ballygunner, Waterford. If you are an organised leader with a strong background in operations, facilities, or HR administration, and you thrive in a fast-paced, people-focused environment, this is an excellent opportunity to play a key role in shaping high-quality support services within a warm, resident-centred setting.
Job Responsibility
Oversee housekeeping, kitchen, and maintenance departments
Conduct regular site walkarounds to ensure high standards of cleanliness, safety, and maintenance
Coordinate contractors, suppliers, and external service providers
Manage procurement of supplies and equipment
Schedule and monitor preventative and reactive maintenance activities
Ensure compliance with Health & Safety, HACCP, and Legionella standards
Support audits, inspections, and operational reporting
Assist with events, celebrations, and general site coordination
Provide ad-hoc support to finance and accounts functions as required
Maintain and update staff personnel files and HR systems (HRIS)
Manage rosters, annual leave, sick leave, and staff certification records
Support recruitment, onboarding, and induction processes
Coordinate training and maintain accurate training records
Oversee Garda vetting, work permits, and compliance documentation
Ensure GDPR compliance and effective document management
Produce weekly and monthly HR and operational reports
Oversee reception operations including calls, emails, and visitor management
Act as a central point of contact for staff, residents, families, and stakeholders
Ensure smooth daily administrative and communication processes across the home
Requirements
Relevant qualification in Business Administration, HR, or a related field (desirable)
2–3 years’ experience in operations, facilities, or HR administration (healthcare or residential care experience highly desirable)
Strong working knowledge of HR systems and Microsoft Office
Solid understanding of compliance, health & safety, and HR processes
Excellent organisational, communication, and problem-solving skills
A flexible, hands-on approach with the ability to adapt in a busy environment