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Sonder Consultants Logo Sonder Consultants · Human Resources

Operations Manager

China, Hong Kong · Job Posted December 12, 2025
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Job Description

We are looking for an experienced Operations Manager to join our team with a minimum of 36+ months experience in the field.

Job Responsibility

  • Operational Strategy & Execution: Develop and implement operational strategies to support business growth and align with company goals
  • Process Optimization: Streamline and enhance recruitment processes to ensure efficiency, scalability, and compliance with international regulations
  • Compliance & Risk Management: Ensure adherence to employment laws, data protection regulations (e.g., GDPR), and industry standards across multiple jurisdictions
  • Global Payroll Management: Oversee payroll processes for employees across multiple countries, ensuring accurate and timely payments while maintaining compliance with local tax laws and regulations
  • HR Management: Develop and manage HR policies and procedures globally, addressing issues like hiring, onboarding, performance management, and employee relations
  • Employment Law Compliance: Monitor and ensure compliance with employment laws and labor regulations in all operational regions, adapting policies as needed for local requirements
  • Managing Incentives: Design and implement incentive programs for consultants and staff, aligning rewards with business objectives to drive performance
  • Technology Management: Oversee recruitment software and CRM systems, ensuring they are effectively utilized and updated to meet business needs
  • Performance Monitoring: Develop and monitor key performance indicators (KPIs) to measure operational success and identify areas for improvement
  • Financial Oversight: Manage operational budgets, sales, track expenses, and contribute to cost-saving initiatives without compromising service quality
  • Vendor & Supplier Relations: Negotiate and manage contracts with external vendors and service providers to support recruitment operations
  • Stakeholder Collaboration: Work closely with senior leadership, sales teams, and consultants to align operational practices with client and candidate needs
  • Global Coordination: Ensure seamless communication and operational consistency across international offices and time zones
  • Problem Solving: Address operational challenges promptly and implement solutions to maintain business continuity

Requirements

  • 36+ months experience in recruitment as an Operations Manager, preferred legal recruitment but not essential
  • Bachelor’s degree preferred, but not essential
  • High attention to detail
  • Passion for contributing to growth of dynamic organisation
  • Drive to grow & develop every day
  • Interest in the global legal landscape
  • Ability to work well in a team as well as independently
  • A proactive, positive, energetic approach and attitude
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