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Crothall Healthcare Logo Crothall Healthcare · -

Operations Manager

United States, Salisbury 50000.00 - 55000.00 USD / Year · Job Posted January 25, 2026
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Job Description

As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of the frontline associates and will serve as a liaison between administration and unit departments, providing the highest possible level of service.

Job Responsibility

  • Assist in directing and overseeing the support services operational needs of the department
  • Coordinate the tasks of the frontline associates
  • Serve as a liaison between administration and unit departments
  • Establish and annually review standards and work procedures for all staff
  • Plan work and staffing schedules and areas of work to ensure adequate services are rendered
  • Assist in the hiring process
  • interview, hiring and training of new associates
  • Orient, develop, and supervise all supervisory/housekeeping staff
  • Conduct regular inspections and make recommendations to the facility
  • Conduct monthly reporting of goals, accomplishments, and future plans
  • Provide staff education and continuous training
  • Communicate with staff, administration, and other departments
  • Coordinate outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)

Requirements

  • 4 years of support services, military, housekeeping, and/or facilities maintenance experience
  • At least 1 year of supervisory experience in support service related field with high customer/client contact
  • Ability to communicate effectively in written format and oral presentations
  • Ability to multi-task and establish priorities
  • Ability to maintain organization in a changing and stressful environment
  • Exhibit initiative, responsibility, flexibility, and leadership
  • Possess a thorough knowledge of contract administration and office procedures
  • Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet

What we offer

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave
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