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C&M Travel Recruitment · Logistics

Operations Manager

United Kingdom Employment contract 40000.00 GBP / Year · Job Posted March 20, 2026

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Job Description

The Operations Manager will oversee the full operational lifecycle of customer flights from planning and scheduling to supplier coordination, client communication, and on the day execution. Working closely with aviation partners, ground handlers, and internal teams to ensure every journey runs smoothly, safely, and to the highest standard of customer care.

Job Responsibility

Manage end to end flight operations, including manifests, passenger and pet documentation
Coordinate with aircraft operators, airports, ground handlers, and service partners to ensure smooth operations across all routes
Oversee client communication before, during, and after flights, ensuring a premium and personalised experience
Monitor operational performance, identify risks or issues, and implement solutions quickly and effectively

Requirements

Experience in aviation operations, travel operations, logistics, or a related field
Strong organisational and multitasking skills, with the ability to stay calm under pressure
A proactive, solutions focused mindset with strong attention to detail
Ability to work flexible hours, including occasional weekends or travel days, depending on flight schedules

What we offer

Work in a supportive, passionate team that values innovation and service excellence
A unique, rewarding role
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C&M Travel Recruitment - All Job Offers

40000.00 GBP / Year · United Kingdom

Operations Manager

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