Operations Manager Job at Chat3D (New York)

Job Description

The Operations Manager is responsible for overseeing all operational functions which may include inventory control, housekeeping, maintenance and selling service associates. This position is responsible for adhering to P&L budget for all operational areas. The Manager of Operations communicates trains and implements all company policies and ensures compliance. The Operations Manager will create efficient processes, set parameters and implement directives to support operational efficiency and growth.

Job Responsibility

Manage shipping and receiving department
Ensure timely movement of merchandise and adherence to procedural guidelines
Take part in all managerial responsibilities for efficient running of the business
Oversee and validate cash handling procedures
Ensure workflow of all after-sales service and craftspeople/tailors
Perform and prepare for all inventories and cycle counts
Liaison with corporate construction and maintenance department and outside vendors
Ensure functionality of all IT and phone systems
Acts as a liaison with outside vendors for monthly need and or special events
Partner with Managing Director to manage operational team and vendors
Coordinate and prepare evacuation drills
Oversee all operations and after-sales supply orders
Oversee all Staff Sales
Train staffs to ensure compliance with all operational policies
Recruits and maintains an active talent bank for any operational positions.

Requirements

5+ years of retail management experience in a similar role
prior experience in a luxury environment preferred
Proficient shipping and receiving experience
Excellent computer skills and proficient in MS Excel, Word and PowerPoint
Excellent communication skills both verbal and written
Strong POS and phone systems knowledge
Extensive building maintenance experience
Must work well under pressure and have the ability to multi-task with accuracy
Acute interpersonal skills and a collaborative management style
Familiarity with international parent companies a plus
Ability to lift between 0-25 lbs. without assistance.

Nice to have

Prior experience in a luxury environment
Familiarity with international parent companies

What we offer

Commission and bonus incentives based on sales performance
Medical
Dental
Vision
Life Insurance and Disability
Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
Paid Parental leave and transition time
401(k) and Roth Retirement plan with company matching and profit sharing
Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
Product discount and EAP resources
Access to Calm App, Health Advocate, Family Building Support and more

Chat3D - All Job Offers

Select Country

Operations Manager

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

Looking for more opportunities?