Operations Manager, Wells Fargo

Operations Manager

Wells Fargo

Location:
India, Hyderabad

Category:
Banking

Contract Type:
Not provided

Salary:

Not provided

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Job offer has expired

Job Description:

Wells Fargo is seeking an Operations Manager to manage and develop specialized customer service and operations functional teams within Operations area with complex risk. The role involves developing strategies to improve staffing processes, ensuring regulatory compliance, identifying process improvements, and leading teams to achieve objectives while supporting the Commercial Cards Sales Organization within Global Payments & Liquidity.

Job Responsibility:

Manage and develop specialized customer service and operations functional teams
Develop strategies to improve staffing processes
Ensure specialized functions meet regulatory guidelines
Work on moderately complex issues and projects
Identify opportunities for process improvement and risk control
Provide training, performance evaluation and coaching
Make decisions regarding resources, objectives and operations
Interpret and develop policies and procedures
Provide responsibility for budget and financial performance
Collaborate and influence all levels of professionals
Lead team to achieve objectives
Manage allocation of people and financial resources
Mentor and guide talent development
Support Commercial Cards Sales Organization within Global Payments & Liquidity
Drive processes and teams
Ensure compliance and operational efficiencies
Drive risk management
Collaborate with cross-functional teams and stakeholders
Improve processes and customer experience

Requirements:

4+ years of Operations experience
2+ years of leadership experience
Bachelor's degree or MBA in Business, Finance, Operations with 4+ years of experience in payments operations or related field
Deep understanding of payment processing systems, fraud detection and compliance regulations
Strong leadership skills with ability to manage and motivate a team
Experience in managing payment partnerships

Nice to have:

Experience in payments operations
Payment partnerships management experience

Additional Information:

Job Posted:
September 09, 2025

Expiration:
September 09, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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