Operations Manager

• Lead others and work effectively with store crews
• supervise, assign and direct activities of the store’s crew
• effectively communicate information to store crew and supervisors in an open and timely manner
• support Store Manager with actions plans for operational and service improvement
• assist customers with their questions, problems and complaints
• promote CVS customer service culture (greet, offer help, and thank)
• overall store management, supervision, and policy implementation
• sales and inventory management
• employee staffing, training, and development
• financial management
• customer service leadership

• Deductive reasoning ability
• advanced analytical skills
• computer skills
• advanced communication skills
• leadership
• supervision
• influencing skill
• ability to work a full-time flexible schedule
• including some early morning
• overnight and weekend shifts
• to work overtime as needed
• to respond to urgent issues at the store when they arise

Experience as a retail manager or supervisor

• Affordable medical plan options
• a 401(k) plan (including matching company contributions)
• employee stock purchase plan
• no-cost programs including wellness screenings
• tobacco cessation and weight management programs
• confidential counseling and financial coaching
• paid time off
• flexible work schedules
• family leave
• dependent care resources
• colleague assistance programs
• tuition assistance
• retiree medical access