Operations Manager, Citi

Citi

Location:
Singapore, Singapore

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

This is an Operations Manager role responsible for the end-to-end processing of Derivatives transactions and Margining, providing daily operational support to Citi's Global Business and Clients.

Job Responsibility:

Manage the processing of Derivatives trade confirmation and settlement in timely and accurate manner
Proactive engagement with Singapore country and Global Commodities stakeholders (Business, Technology, Finance/PCG, Legal etc.) in order to support the business and clients
Formulate procedures, techniques and contribute to the development of new techniques that increase team productivity, ensuring entire team meets or exceeds performance goals
Escalate control gaps and issues to leadership and implement procedures and solutions to mitigate risk
Working closely with Risk & Control in developing and adhering to an effective control framework that fully meets Audit, Compliance and Regulatory requirements
Involvement in shaping/building standardized and sustainable operational workflow and service standards for new product/production variations launches by Global/APAC business
Ensuring robust infrastructure and tools (Dashboards, MIS, Alerts etc.) are in place to effectively manage risk
Complete Static data set-up to facilitate trade booking in a timely and accurate manner
Perform reconciliation and investigate cash breaks in coordination with the Control team
High level of focus on digitization, automation and elimination of manual touch points

Requirements:

University degree or equivalent work experience
7-10+ years of relevant experience in Tier 1 global financial institutions
Ability to work under pressure and manage to deadlines in a fast-paced environment
Strong interpersonal skills and ability to interface with senior management
Strong risk management and control mindset
Excellent Project Management/UAT skills
Self-reliant, excellent problem solver and results oriented
Demonstrated experience leading people and developing effective and diverse teams
Strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint

What we offer:

Promoting a culture of continuous improvement and cultivating a robust service and control environment
Engaging with and leading our People
Developing effective and diverse teams across a global footprint
Coaching and mentoring our People
Ensuring effective one to one discussion
Providing direction, feedback, support, and encouragement for career development
Championing diversity and inclusion to create a working environment which allows our People to thrive and excel

Additional Information:

Job Posted:
September 19, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Operations Manager