Operations Manager

• Lead and inspire General Managers to deliver outstanding guest experiences while driving strong commercial results
• Set clear expectations, roll up your sleeves when needed, and lead from the front - creating a high-performance culture that’s hardworking, positive, and genuinely enjoyable to be part of
• Uphold brand standards across all sites, ensuring consistency, quality, and continuous improvement
• Through regular business reviews, open and honest conversations, and clear communication, keep teams aligned on performance, priorities, and wellbeing - treating people fairly and with respect while maintaining high standards
• Own financial performance, driving revenue growth, sales execution, and profit optimisation while confidently managing P&L results
• Motivate General Managers to stretch beyond targets and take pride in running great businesses
• Develop people, recruit, coach, and grow talent for today and the future, handling performance and people matters promptly, fairly, and with integrity - while keeping energy high and celebrating wins along the way

2years+ multi-site experience in a similar environment clearly evidenced within their application

• AXA private healthcare for you and your immediate family
• 50% discount for you and up to 5 guests when dining at any of our restaurants
• Free meals on shift – choose from some of our most loved classics
• Your birthday (and the day after) are guaranteed days off
• Education subsidies to support your personal growth goals
• Access to the TRONC pot via TiPJAR
• Stream – Giving you financial flexibility and retail discounts
• Hospitality Action support for wellbeing, finance and counselling