Operations Manager Job at Lime (Sydney)

Job Description

As the Operations Manager for Sydney, Australia, you will be the on-site leader responsible for the end-to-end success of Lime’s operations. You will oversee all warehouse activities, including team management, vehicle repairs and maintenance, spare parts logistics, and process optimization. This role requires someone who thrives in a hands-on environment, can manage large teams of mechanics and leads, and uses data-driven insights to drive efficiency, safety, and fleet reliability. You will be accountable for building strong operational processes that set the foundation for Lime’s long-term success in the market.

Job Responsibility

Warehouse Management: Manage day-to-day warehouse operations and staff across multiple shifts. This includes managing workforce schedules (including temps), resolving attendance and timesheet discrepancies, and planning staffing needs
Repair & Maintenance: Ensure high fleet availability and reliability by monitoring repair output, mechanic performance, and quality standards
Team Performance: Set clear KPIs for mechanic productivity and efficiency
provide coaching, feedback, and corrective action where needed
Parts & Inventory Management: Oversee ordering, tracking, auditing, and usage of spare parts and tools
ensure accurate parts assignment and availability
Safety & Compliance: Implement and enforce safety protocols, PPE standards, and workplace compliance requirements
spearhead local safety initiatives
Operational Excellence: Optimize warehouse layout, workflows, and processes to maximize efficiency and reduce bottlenecks
Cross-functional Collaboration: Work closely with fleet operations, logistics, government relations, and product teams to ensure smooth coordination and compliance with regulations
Reporting & Data Use: Analyze warehouse data, repair output, and performance metrics to identify trends, drive improvements, and control costs
Special Projects: Manage warehouse-focused initiatives such as Backlog Reduction Plans, Tool Management, PPE Standardization, and Fleet Refurbishment Projects

Requirements

4+ years of experience in operations management, industrial & systems engineering, logistics, transportation, supply chain, data analytics or a related field
Strong data analysis skills: intermediate to advanced Excel/Google Sheets skills
Experience managing teams in a fast-paced, dynamic environment
Demonstrated ability to manage projects from inception to execution
Knowledge of how a P&L functions
Ability to understand metrics and KPIs and the levers to pull to drive results
Comfortable with working on site and in a warehouse environment
Analytically minded with a strong understanding of real-time marketplaces (supply and demand economics) and the ability to navigate, decode, and use data to build compelling narratives and reports
Ability to thrive in a hands-on, problem-solving environment with a high degree of self-direction
Excellent communication and stakeholder management skills

Nice to have

SQL or business intelligence tools experience
Familiarity with city regulations and compliance frameworks in mobility, transportation, or related industries

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