Operations Manager Job at Legends Global (Houston)

Job Description

Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an Operations Manager at NRG Park in Houston, Texas. NRG Park is in the fast lane for opportunity and excitement. We are a one-of-a-kind premier facility with four major venues within one giant park. NRG Center (one million+ sq. ft. Convention Center), NRG Stadium (home of the Houston Texans and The Houston Livestock Show & Rodeo), NRG Astrodome (“The” Astrodome), and NRG Arena. We are seeking a unique Operations Manager to join our Operations team. Under general supervision, manages, coordinates, supervises, and directs personnel, subcontractors, and the daily activities involved in the successful execution of events and maintenance of the facility by performing the following duties personally or through subordinate supervisors. Acts as liaison between the facility and clients, ensuring all clients’ requirements are met and facility rules, regulations and policies are adhered to.

Job Responsibility

Oversee all aspects of operations including event coordination and services, rigging, housekeeping, event staffing, set-ups and changeovers, crowd and risk management, fire and life safety and ADA compliance
Manage subordinate supervisors who oversee employees in various functions
Implement and train all employees on the operating procedures, preventive maintenance schedules, emergency plans, and safety/risk management policies that conform to NRG Park standards
Assist in the preparation and negotiation of service agreements for event services, housekeeping services, maintenance, and other agreements as needed
Inspect conversions, construction, and installation progress to ensure conformance to established specifications
Authorize the requisition of equipment and supplies within budget guidelines
Act as a liaison between tenants and facility contractors as needed
Carry out supervisory responsibilities including interviewing, hiring, and training employees
planning, assigning, and directing work
appraising performance
rewarding and disciplining employees
addressing complaints and resolving problems

Requirements

Bachelor’s degree from an accredited four-year college or university and four (4) years related experience and/or training in the public assembly industry in a supervisory or management position, or an equivalent combination of education and experience
Demonstrate knowledge in operational procedures, facility rigging capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility
Demonstrate knowledge of practices and procedures related to event set-up and conversions
typical methods and techniques for cleaning and maintaining the facility equipment
and proper use and care of hand and power tools
Demonstrate ability to carry out tasks in a reliable, productive and expedient manner and be able to adhere to strict deadlines
Understand and work from general instructions, specifications, blueprints, sketches, event documents and preventive maintenance schedules
Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment
Read and comprehend drawings, event documents and preventative maintenance documents, and other related materials
Follow oral and written instructions and communicate effectively with others in both oral and written form
Organize and prioritize work to meet deadlines
Work extended and/or irregular hours including nights, weekends and holidays, as needed
Be licensed to operate a motor vehicle in the United States

Nice to have

3 to 5 Years previous experience in the sports and entertainment and/or venue management industry preferred
Forklift experience preferred
Possess skills and experience in contract negotiations, business law, budget preparation, purchasing procedures and supervising/training personnel
Work independently, exercising judgment and initiative
Work in a fast-paced environment
Remain flexible and adjust to situations as they occur
Operate a personal computer using CAD, Outlook, Windows, Word, Excel and other standard office equipment

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Operations Manager

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