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Operations Manager

United Kingdom, Wolverhampton 52500.00 GBP / Year · Job Posted January 08, 2026
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Job Description

At Impact Food Group, we’re more than a school caterer. The people are the heart of what we do. We’re driven by creating a positive food culture and helping more students eat better food. Making a positive social impact is at the centre of our identity. We tirelessly learn, develop and make improvements in every way, every day. Delivered by our distinct and industry leading brands; Innovate, Cucina and Chapter One, we cater for over 350,000 students. Due to continued business growth an exciting opportunity has arisen for experienced Operations Manager to join the team- this role is overseeing a portfolio of schools. This role is a field based role, so you will need to be prepared to travel to support your teams out in the business. The essential ingredient at the heart of our business is our people so we are searching for an experienced multisite Operations Manager with a background in an excellent food catering services to join our business.

Job Responsibility

  • Oversee a portfolio of schools
  • Manage, inspire, and engage teams
  • Meet with clients to build strong, professional relationships
  • Deliver exceptional senior management operations in a contract catering environment
  • Deliver financial management skills
  • Provide day-to-day management and guidance of chef managers
  • Support client relationships, recruitment, and HR matters
  • Travel to support teams out in the business

Requirements

  • Background as an Area Manager/Operations Manager within a contract catering or retail catering environment
  • Managed at least 8 sites
  • Experience in day-to-day management and guidance of chef managers
  • Experience supporting client relationships, recruitment, and HR matters
  • Comfortable conversing at all levels
  • Self-motivated, resilient, and highly organised
  • Understanding of how to prioritise effectively
  • Proficient with Office suite, especially spreadsheets and presentations
  • Experience in financial management (commercial and fixed price)
  • Experience managing, inspiring, and engaging teams
  • Experience building strong professional relationships with clients, service providers, suppliers, and businesses
  • Passion and knowledge of great contemporary fresh food and service
  • Experience delivering exceptional senior management operations in a contract catering environment
  • Strong motivation skills with a 'lead by example' approach

What we offer

  • Car Allowance (£5760)
  • 25 days paid annual leave plus bank holidays
  • Life assurance
  • Company pension scheme
  • BUPA Healthcare
  • Access to extensive online Learning platform and development opportunities
  • Employee wellbeing platform
  • Access to a salary sacrifice electric car scheme
  • IFG rewards for highstreets discounts
  • Annual Summer Party with company awards

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