Operations Manager Job at Ringway (Guildford)

Operations Manager

Ringway

Location:
United Kingdom , Guildford

Category:
Construction

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are seeking a highly capable Operations Manager – Capital Planned Works to lead our routine and reactive works team and support the delivery of safe, efficient, and sustainable services across the Surrey network. In this pivotal role, you will manage and develop operational planned works in line with budget commitments, business objectives, and client expectations. If you are passionate about improving highways services, driving innovation, and developing people, we’d love to hear from you. As Operations Manager, you will be responsible for ensuring the structural integrity, safety, and service levels of the Surrey network. You will lead operational teams, manage budgets, engage with key stakeholders, and drive continuous improvement across all planned works activities. You will also support the Senior Operations Manager in delivering the business plan, fostering a high-performing and collaborative team culture, and ensuring all works meet statutory, environmental, and contractual requirements.

Job Responsibility:

Manage day-to-day operations in line with budget and business plans
Oversee programmes of planned works to ensure effective workload management and service excellence
Lead on operational health, safety and environmental compliance, promoting a positive safety culture
Develop and implement delivery plans and strategies for planned works across Surrey
Represent the Highway Service at meetings with Surrey County Council, stakeholders, businesses, and public forums
Monitor client satisfaction and use quality management processes to drive ongoing improvement
Ensure compliance with company and authority policies, procedures and strategies
Oversee the creation of Risk Assessments, Method Statements, and COSHH Assessments
Promote and manage recycling targets and reductions in carbon and water usage
Deliver against contractual KPIs and performance targets
Support the Senior Operations Manager with operational and business objectives
Allocate resources and equipment effectively to ensure successful delivery
Lead and develop teams, including sub-contractors and specialist service providers
Support workforce planning, training and recruitment strategies
Ensure Principal Contractor duties under CDM regulations are fully executed
Champion a self-delivery model across appropriate workstreams

Requirements:

Minimum 10 years’ experience in highways construction, maintenance, or related fields
Strong track record managing planned maintenance works (surfacing, footways, structures, surface dressing)
Excellent cost control and experience managing budgets, DSO and WIP targets
Proven ability to implement safety performance measures and enhance safety culture
Experience improving quality compliance and operational processes
Strong leadership skills with experience developing teams and managing sub-contractors
Effective communication, organisation, and time management abilities
Knowledge of statutory obligations, asset management systems and whole-life costing
Ability to deliver under pressure, prioritise workloads and meet deadlines

Nice to have:

Membership of a relevant professional body
Experience in sustainability, carbon reduction, and environmentally responsible working practices

What we offer:

Flexible working arrangements across many of our roles which include working from home to enable employees to balance their working life with other priorities

Additional Information:

Job Posted:
March 13, 2026

Employment Type:

Fulltime

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