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Operations Manager (Multi-Site Hospitality) – North East & Yorkshire | The Botanist – New World Trading Company. This role has accountability for 5 sites across Edinburgh, Newcastle, Sunderland, York and Leeds, leading high-volume restaurant and bar operations. This is a full-time, field-based role within a high-volume restaurant, bar and kitchen environment.
Job Responsibility:
Lead and inspire General Managers to deliver outstanding guest experiences while driving strong commercial results
Set clear expectations, roll up your sleeves when needed, and lead from the front - creating a high-performance culture
Uphold brand standards across all sites, ensuring consistency, quality, and continuous improvement
Through regular business reviews, open and honest conversations, and clear communication, keep teams aligned on performance, priorities, and wellbeing
Own financial performance, driving revenue growth, sales execution, and profit optimisation while confidently managing P&L results
Motivate your General Managers to stretch beyond targets and take pride in running great businesses
Develop people
Recruit, coach, and grow talent for today and the future
Handle performance and people matters promptly, fairly, and with integrity
Requirements:
2years+ multi-site experience in a similar environment clearly evidenced within their application
What we offer:
Car allowance
AXA private healthcare for you and your immediate family
50% discount for you and up to 5 guests when dining at any of our restaurants
Free meals on shift
Your birthday (and the day after) are guaranteed days off
Education subsidies to support your personal growth goals
Access to the TRONC pot via TiPJAR
Stream – Giving you financial flexibility and retail discounts
Hospitality Action support for wellbeing, finance and counselling