This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
To lead and drive operational excellence across the European subsidiaries and branches by providing advanced analytical expertise, operational governance, and cross-functional leadership.
Job Responsibility:
Act as the primary point of contact for cross-functional issues involving Third parties, IT, Risk & Compliance
Coordinate problem solving sessions (e.g., incident reviews, operational issue triage, process re design meetings)
Lead structured vendor management, including contract reviews, performance evaluation against SLAs/KPIs, and improvement action tracking
Maintain strong escalation pathways, ensuring issues are raised early, resolutions are prioritised, and relevant stakeholders kept informed
Requirements:
Strong understanding of insurance operations, ideally in commercial lines (underwriting, claims, bordereaux, finance)
Experience in operational risk, governance frameworks, and regulatory requirements (IDD, DORA, Solvency II operational requirements)