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Operations Manager

United Kingdom, York · Job Posted January 06, 2026
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Job Description

At Impact Food Group, we’re more than a school caterer. The people are the heart of what we do. We’re driven by creating a positive food culture and helping more students eat better food. Making a positive social impact is at the centre of our identity. We tirelessly learn, develop and make improvements in every way, every day. Delivered by our distinct and industry leading brands; Innovate, Cucina, Chapter One and Hutchison we cater for over 5500,000 students. Due to continued business growth an exciting opportunity has arisen for an experienced Operations Manager to join the team - this role is overseeing a portfolio of schools. This role is a field based role, so you will need to be prepared to travel to support your teams out in the business.

Job Responsibility

  • Manage, inspire, and engage our teams
  • Meet with clients to build strong, professional relationships with internal and external individuals, service providers, suppliers, and businesses
  • Demonstrate passion and knowledge of great contemporary fresh food and service
  • Deliver exceptional senior management operations in a contract catering environment for a range of senior clients with exceptional standards
  • Demonstrate strong motivation skills with a ‘lead by example’ approach
  • Deliver financial management skills - commercial and fixed price

Requirements

  • A background as an Area Manager/Operation's Manager within Education contract catering would be desirable
  • Experience from State Education, Business & Industry or a retail catering environment
  • Managed at least 8 sites
  • Day to day management and guidance of chef managers running the sites
  • Supporting client relationships, Recruitment and HR matters
  • Comfortable conversing at all levels
  • Self-motivated, resilient, and highly organised manager
  • Understanding of how to prioritise effectively
  • Proficient with Office suite
  • Able to produce spreadsheets and presentations

What we offer

  • Excellent Salary plus Car Allowance
  • 10% Bonus (Discretionary)
  • 25 days paid annual leave plus bank holidays
  • Life assurance & company pension scheme
  • BUPA Healthcare
  • Access to our extensive online Learning platform and development opportunities
  • An employee wellbeing platform
  • Access to a salary sacrifice electric car scheme
  • IFG rewards for highstreets discounts
  • Annual Summer Party with company awards

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