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Become a key leader in one of Cork’s most dynamic hospitality teams! The Radisson Blu Hotel & Spa, Cork, is looking for an Operations Manager to join our senior team and play a pivotal role in delivering exceptional guest experiences throughout the hotel. As Operations Manager, you will oversee and support all operational departments, ensuring our high standards of service, safety, and team engagement are consistently met. This is a senior leadership position suited to someone who thrives in a fast-paced environment, leads by example, and is passionate about creating a great place to stay and a great place to work.
Job Responsibility:
Support, guide, and oversee all operational HODs and their teams across the hotel
Drive a culture of excellence in guest experience, service delivery, and team engagement
Work closely with the General Manager to implement operational strategy and deliver commercial success
Lead daily operations, ensuring smooth, efficient, and guest-focused service across all areas
Support recruitment, training, and development of team members to build a high-performing workforce
Maintain strong working relationships with key internal and external stakeholders
Ensure compliance with all health, safety, and quality standards
Requirements:
Previous experience as an Operations Manager or Head of Department within a busy hotel environment (essential)
Strong leadership skills with the ability to motivate, mentor, and develop diverse teams
A guest-focused mindset with a passion for hospitality excellence
Commercial awareness, problem-solving ability, and a hands-on approach
Excellent communication skills and the confidence to make operational decisions
A collaborative, positive, and adaptable working style