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Ringway Infrastructure Services is seeking an experienced Operations Manager to lead the delivery of Capital Projects operations across the Kent County Council highways contract. As Operations Manager, you will oversee the development and delivery of capital project works in line with business plans, contractual requirements and safety obligations. You will manage teams, budgets and programmes to achieve high performance, while driving improvements in quality, sustainability and customer satisfaction. The role also represents the Highway Service in meetings with Kent County Council and other stakeholders
Job Responsibility
Leading the delivery of capital highways schemes (surfacing, reconstruction, structures, drainage
Oversee programme delivery to ensure effective workload management and service excellence
Lead on health, safety and environmental performance across planned works
Develop and improve operational plans, processes and strategies
Represent the service in meetings with Kent County Council and stakeholder groups
Monitor client satisfaction and drive continuous quality improvements
Ensure compliance with company and authority policies, standards and procedures
Oversee risk assessments, method statements and safe systems of works
Manage resources, equipment and teams to meet contractual performance targets
Support recruitment, training, staff morale and development of self-delivery workstreams
Requirements
Extensive experience delivering capital project works in a local authority environment
Strong budget management and cost control capability
Proven experience leading teams and managing subcontractors
Strong understanding of health, safety and statutory requirements
Knowledge of highway asset management systems and whole life costing
Experience improving processes, quality compliance and operational performance
Excellent communication, organisational and time management skills
Ability to meet deadlines and work with minimal supervision
Strong experience in highway construction management or related activities
Positive, hands on leadership style with a commitment to collaboration and continual improvement