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Operations Manager

United Kingdom, Hythe Employment contract · Job Posted May 20, 2026
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Job Description

Operations Manager - Western Region (WP Group Operations) ... We have an exciting opportunity for you to join our team as our Operations Manager – Western Region for the WP Group, reporting to the Head of Operations. This key position within the Operations Management Team will manage and lead a range of fuel distribution capabilities across the Western Region (Depots/Fuels Terminals). ... The Operations Manager Western Region leads a diverse operational team at depots/fuels terminals in the South West, covering depots in Hythe, Ringwood and Chilbolton along with a fuels terminal operation out of Westerleigh. The role will also manage the 24/7 refuelling contract within the Fawley refinery. ...

Job Responsibility

  • Direct line management of the WP Group Transport Supervisor for the region
  • Maintain 100% compliance with the O Licence Undertakings as a named Transport Manger, including seeking to exceed DVSA KPI standards
  • Manage and lead drivers and resources across the western region to ensure effective operation for customers
  • Work with the Planning team to deliver optimal use of resources to maximise Productivity and minimise Lost Productivity through key Root Causes Analysis
  • Provide Operations and Customer support to both drivers, other Managers and Customer Services, as required
  • Champion SHEQ and provide leadership through the SHEQ committee
  • Have a clear acumen for Risk Management, Safety, Quality, Cost Control and time constraints to ensure innovative and sustainable solution to ensure Delivered in Full on Time
  • Develop an understanding of available fleet and driver technology to deliver efficient operations that enhance operational capability and efficiencies through accurate data
  • Deliver training across the depots and terminals and the wider business in relation to Inductions, Professional Development, Tool Box talks and promoting a Safety Culture
  • Lead the management of incidents and investigations, including Near Misses and Complaints, with Root Cause Analysis and implementation of Sustainable Corrective Actions
  • Support the planned physical growth of operations, including new depot and terminal locations and supporting operational infrastructure
  • Support the 24/7 operation through participation in the OOH and Morning Calls roster with other Operational colleagues

Requirements

  • In depth knowledge of the Goods Vehicle (Licensing of Operators) Act 1995
  • Demonstrable experience of managing transport operations and fuels operations
  • Experience with modern vehicle technologies
  • Ability to demonstrate influential communication
  • Hold recent Certificate of Professional competence in National Road Haulage Operations
  • HGV and ADR experience
  • Computer literate
  • Strong demonstrable organisation and planning skills
  • Full driving licence
  • Positive attitude, pro-active, strong communication skills, ability to work under pressure
  • Strong Time Management and organisational skills
  • Strong administrative capability
  • Self-driven with strong Communication skills to support continuous improvement initiatives and build customer relationships
  • Highly resilient in high pressure situations
  • FORS experience - Desirable
  • ISOH training qualification (Health and Safety / Environmental) - Desirable

Nice to have

  • FORS experience
  • ISOH training qualification (Health and Safety / Environmental)

What we offer

  • Competitive industry salary
  • Annual bonus
  • Company Car/Car Allowance
  • 25 days holiday per annum plus bank holidays
  • Life Assurance 4x basic salary
  • Contributory Pension matched up to 7%
  • Medicash Employee Perks portal, GP helpline and assistance programmes
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