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360 Resourcing Solutions Logo 360 Resourcing Solutions · Hospitality and Tourism

Operations Manager

United Kingdom, Glasgow Employment contract 55000.00 - 65000.00 GBP / Year · Job Posted May 29, 2026
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Job Description

Love fried chicken? Love leading people? We're looking for an epic Operations Manager to take ownership of multiple restaurant locations across your area. You'll be a regional leader of culture and standards—coaching your General Managers, driving sales and profit, and bringing our 'Bring the Fun' value to life. If you've got a proven track record in hospitality or restaurant management and you're ready for a multi-site leadership role, we want to hear from you.

Job Responsibility

  • Oversee the daily operations of multiple locations, ensuring efficiency and profitability
  • Ensure compliance with all regulatory requirements and safety procedures
  • Build, develop and retain a high-performing team through strong recruitment, training, coaching and development, succession planning and leadership practices and in line with company expectations
  • Put the customer first in everything you and your teams do, driving service and guest reviews/feedback
  • Ensure food quality standards uphold our ambition to be the most loved QSR brand
  • Collaborate with the Chicken HQ teams to gain the support and expertise you need to drive your store forward
  • Implement and maintain operational policies, procedures and standards across all locations
  • Monitor and analyse financial performance, budgeting and cost control measures
  • Drive continuous improvement initiatives to enhance operational effectiveness

Requirements

  • Strong experience and proven track record in a multi-site, hospitality business, ideally QSR or casual dining
  • Excellent organisational and problem solving abilities
  • Always leads by example, lives and breathes an epic guest experience and drives KPIs
  • Strong leadership and interpersonal skills with the ability to motivate and inspire
  • Extensive experience recruiting, developing and talent planning within your store teams
  • Demonstrated ability to analyse financial data and make sound business decisions
  • Knowledge of regulatory compliance and safety standards

What we offer

  • Competitive salary and bonus scheme
  • £5k car allowance
  • Company car scheme
  • Benefits platform, inc. gym discounts and cycle to work
  • Career progression opportunities
  • Private healthcare
  • Life assurance
  • 33 days annual leave
  • Birthday day off
  • Free chicken
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