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Action Behavior Centers Logo Action Behavior Centers · Health and Beauty

Operations Manager

United States, Wake Forest Employment contract 65000.00 - 85000.00 USD / Year · Job Posted December 05, 2025
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Job Description

As an Operations Manager at ABC, you will take the helm of an ABC facility, creating a thriving environment where your team excels, families feel supported, and children with autism achieve their full potential. This role is more than management—it's a chance to lead with passion, drive meaningful change, and own the financial, safety, and compliance aspects of your location. Your Mission: To transform the lives of children with autism and the dedicated clinicians who support them.

Job Responsibility

  • Drive operational success by managing KPIs, clinic budgets, and team performance
  • Lead, engage, and retain a team of 25–50 professionals delivering exceptional clinical care
  • Support teammates through evaluations, corrective actions, development plans, and team celebrations
  • Build trust with families by providing education and guidance during the onboarding journey
  • Collaborate with Clinic Admissions Associates, Clinical Directors, and department leaders to ensure quality operations

Requirements

  • Leadership Experience: 6+ years of managing large teams across multiple sites or districts
  • Education: A bachelor’s or master’s degree is preferred, but extensive management experience is equally valued
  • High Emotional Intelligence: empathy and understanding are key
  • Strong Communication Skills: Collaborate effectively with department leaders and teammates
  • Impact-Driven Mindset: A proactive problem solver who thrives in high-stakes situations and is committed to delivering excellence
  • Physical Requirements: Ability to sit, stand, walk, bend, kneel, squat, crawl, crouch, climb, carry, push, pull, and reach
  • Capability to lift or move objects weighing up to 50 pounds
  • Ability to maintain both near and far visual acuity
  • Must be physically present at the assigned job location as required
  • Proficiency in properly wearing and utilizing necessary personal protective equipment (PPE)
  • Ability to hear, understand, and distinguish speech and other sounds effectively
  • Comfort with exposure to moderate-to-loud noise levels on a frequent basis
  • Capacity to make independent decisions and evaluate potential consequences
  • Ability to perform all essential functions safely and successfully
  • Commitment to maintaining regular, punctual attendance

What we offer

  • Performance Bonus: Up to $18,000 annually through monthly and quarterly incentives
  • Career Growth: Clear pathways for advancement
  • Continuous Learning: Professional development through Badge Up Program, Regional Workshops, Annual Leadership Summit, and immersive Initial Training in Austin, TX
  • PTO & Holidays: 10 days PTO, 10 paid holidays, and 2 flex days (more with tenure)
  • Student Loan Support: Up to $600 in repayment options and tuition discounts
  • Parental Perks: Maternity/paternity award of up to $3,000 and FSA options for childcare
  • Wellness Support: 90% health insurance coverage, 401k with 2% company matching, and DoorDash Pass for convenience
  • Celebrations & Connection: Team happy hours, regional recognition nights
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