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Operations Manager

Powerdot

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Location:
Portugal, Lisbon

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Houston Manager will lead Powerdot’s user support team, responsible for all customer interactions and for transforming every contact into a positive experience. This role requires a combination of operational leadership, analytical thinking, and people management to ensure the team delivers exceptional service while constantly improving processes, tools, and performance.

Job Responsibility:

  • Lead Powerdot’s user support team, responsible for all customer interactions and for transforming every contact into a positive experience
  • Ensure the team delivers exceptional service while constantly improving processes, tools, and performance

Requirements:

  • Analytical capacity
  • Sense of ownership
  • Leadership skills
  • Proactive and capacity to motivate the team and set the goals for the team

Nice to have:

Polish, Spanish or French

What we offer:
  • Private health insurance coverage
  • Gym membership
  • Flexible working hours
  • Annual offsite
  • Regular team-building events
  • English Training
  • Free office snacks and unlimited coffee & Meal allowance for every worked day
  • Special discounts for charging your electric vehicle

Additional Information:

Job Posted:
December 11, 2025

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