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The Houston Manager will lead Powerdot’s user support team, responsible for all customer interactions and for transforming every contact into a positive experience. This role requires a combination of operational leadership, analytical thinking, and people management to ensure the team delivers exceptional service while constantly improving processes, tools, and performance.
Job Responsibility:
Lead Powerdot’s user support team, responsible for all customer interactions and for transforming every contact into a positive experience
Ensure the team delivers exceptional service while constantly improving processes, tools, and performance
Requirements:
Analytical capacity
Sense of ownership
Leadership skills
Proactive and capacity to motivate the team and set the goals for the team
Nice to have:
Polish, Spanish or French
What we offer:
Private health insurance coverage
Gym membership
Flexible working hours
Annual offsite
Regular team-building events
English Training
Free office snacks and unlimited coffee & Meal allowance for every worked day
Special discounts for charging your electric vehicle
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