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Impact Food Group (IFG) is one of England’s fastest-growing school food providers, serving around one million students every day across more than 1,500 schools. We are dedicated to delivering high-quality, nutritious meals that support student wellbeing and enjoyment. Our brands include Innovate, Cucina, Chapter One (Independent Schools), Hutchison, and Dolce. We’re growing fast, and we’re looking for an experienced Operations Manager to oversee a portfolio of schools, supporting our teams and ensuring exceptional food, service, and operational standards. This is a field-based role, so you’ll need to be prepared to travel between sites.
Job Responsibility:
Lead, motivate, and develop teams to deliver outstanding results
build strong relationships with clients, suppliers, and stakeholders
monitor and improve operational performance across portfolio
ensure food quality, hygiene, and compliance standards are consistently met
manage financial performance, including budgets, commercial and fixed-price contracts
support Chef Managers with recruitment, HR, and day-to-day operations
present data, reports, and insights to demonstrate operational success
Requirements:
Experience as an Area Manager or Operations Manager in contract or retail catering, managing at least 8 sites
proven track record of leading multi-site teams, with strong people management skills
confidence communicating with everyone from kitchen teams to senior stakeholders
excellent organisational skills and ability to prioritise effectively
strong proficiency with Office tools, spreadsheets, and presentations
passion for fresh, contemporary food and delivering outstanding service
What we offer:
25 days paid annual leave plus bank holidays
life assurance and company pension
healthcare
access to online learning and development platform