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Operations Manager

United States, Shrewsbury Employment contract · Job Posted May 03, 2026
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Job Description

We are looking for an experienced Operations Manager to lead and optimize supply chain processes for our organization in Shrewsbury, Massachusetts. This role is essential for ensuring operational excellence, maintaining compliance with industry standards, and driving the efficiency of manufacturing and logistics activities. The ideal candidate will have a strong background in supply chain management, logistics, and operational leadership.

Job Responsibility

  • Ensure compliance with quality standards, including ISO 13485 and other applicable international regulations
  • Collaborate with sales and marketing teams to support and achieve sales objectives
  • Manage relationships with contract manufacturers and suppliers to ensure performance and quality
  • Create and sustain an efficient and compliant supply chain
  • Coordinate the installation, maintenance, and repair of equipment at customer sites, working with internal teams and third-party vendors
  • Develop and maintain organizational structures that align with compliance and quality standards
  • Identify, recommend, and implement new technologies, procedures, and systems to improve operational efficiency
  • Oversee project planning, budgeting, and cost control to align with company objectives
  • Monitor warehouse operations, including receiving, inventory management, and order fulfillment
  • Recruit, train, and onboard staff to support operational growth and excellence

Requirements

  • 8+ years of manufacturing and warehouse experience
  • 3+ years of physical inventory management
  • Management of a small team required
  • Working knowledge of ISO 13485/QSR requirements desired
  • Experience with six sigma or TQM manufacturing preferred
  • NetSuite experience strongly desired

Nice to have

  • Working knowledge of ISO 13485/QSR requirements
  • Experience with six sigma or TQM manufacturing
  • NetSuite experience

What we offer

  • Medical
  • Vision
  • Dental
  • Life and disability insurance
  • 401(k) plan

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