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Operations Manager

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Pafford EMS

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Location:
United States , Coahoma, Tunica and Quitman Counties

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Category:
Public Sector

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Contract Type:
Not provided

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Salary:

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Job Description:

Performs supervisory, administrative, and managerial work in direct support of the daily operations of Pafford Emergency Medical Services in assigned region. This position requires previous experience in a non-emergency transfer market. Extensive experience managing relationships with hospitals and other healthcare organizations is required.

Job Responsibility:

  • Performs supervisory, administrative, and managerial work in direct support of the daily operations
  • Coordinates the delivery of exceptional emergency medical service treatment and healthcare facility relationships
  • Reports to the executive committee on matters of operations, business development, governmental affairs
  • Maintains direct oversight and responsibility for the operational functions of the emergency service program
  • Directly manages schedule II and IV medications, ensures accountability, and performs medication reconciliation
  • Performs periodic operational and clinical audits
  • Performs personnel functions and acts as hiring manager
  • Ensures the maintenance and cleanliness of all facilities, vehicles and equipment
  • Prepares and submits various reports as required by local, state and federal government
  • Attends seminars, conferences, workshops, etc. to maintain knowledge
  • Oversees, guides, and mentors field operations supervisors and staff
  • Supports and promotes Pafford EMS culture
  • Recommends budgetary needs
  • Acts as front-line point of contact during public relations events
  • Acts as Pafford liaison in community and governmental affairs
  • Stays active and engaged in local emergency management planning committees
  • Develops and maintains positive relationships with key stakeholders
  • Performs investigations of unusual occurrences
  • Administers disciplinary action
  • Maintains strict compliance with all Pafford Policies & Procedures
  • Maintains strict compliance with all rules and regulations set forth by the state and federal programs

Requirements:

  • Bachelor's Degree in a healthcare or public safety related field preferred and/or five (5) years of progressive work experience in healthcare or emergency services
  • or Associates Degree with seven (7) years of work experience in healthcare or emergency services
  • or ten (10) years of progressive work experience in healthcare or emergency services
  • Must be able to demonstrate proven track record of meeting or exceeding operational goals and objectives
  • Must possess and maintain certification for the following: ICS 100, 200, 800, NIMS 700
  • ICS 300 and 400 preferred
  • Excellent verbal and written communication skills
  • Excellent computer proficiency (MS Office – Word, Excel and Outlook)
  • Proficiency with ZOLL RescueNet, Fleet Eagle, ePro, and related programs and applications preferred
  • Must be able to work under pressure and meet deadlines
  • Must have demonstrated experience working with a team of community outreach staff to maintain healthcare facility contracts
  • Ability to work independently and to carry out assignments to completion
  • Applicants must live within Coahoma County or no more than 45 minutes from the ambulance station
  • Ability to safely and successfully perform the essential job functions
  • Ability to maintain regular, punctual attendance
  • Must be able to lift and carry up to 50 lbs
  • Must be able to talk, listen and speak clearly on telephone
  • Must possess visual acuity to prepare and analyze data and figures, perform accounting functions, operate a computer terminal, operate a motor vehicle, and do extensive reading

Nice to have:

  • Proficiency with ZOLL RescueNet, Fleet Eagle, ePro, and related programs and applications
  • ICS 300 and 400 certification

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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