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Our client, a rapidly growing organisation within the FMCG food manufacturing and distribution sector, is seeking an experienced and commercially driven Operations Manager to lead a large-scale production operation based in North West London. This is an outstanding opportunity for a highly organised operational leader to take ownership of a fast-paced, multi-shift food production facility supplying retail, wholesale, and B2B customers. Offering a salary of circa £60,000 per annum, this role is ideal for an experienced operations professional with a strong background in central production units, food manufacturing, or large-scale production kitchens.
Job Responsibility
Lead and develop Production Managers, Supervisors, Dispatch teams, and Production Operatives across day and night shifts
Oversee all production planning, staffing allocation, and operational workflow activities
Ensure products are manufactured to specification, maintaining quality, portion control, packaging, and allergen compliance standards
Manage daily dispatch operations, ensuring orders are fulfilled accurately and delivered on time
Maintain compliance with SALSA/BRC, HACCP, traceability, and food safety standards at all times
Oversee all production records, temperature monitoring, batch traceability, and audit documentation
Ensure equipment maintenance, cleaning schedules, and operational standards are consistently maintained
Drive continuous improvement initiatives focused on efficiency, waste reduction, and operational performance
Take ownership of the operational P&L, managing labour, waste, purchasing, and overhead costs
Produce and analyse operational and financial reports to support business performance
Manage supplier relationships and challenge performance where necessary
Lead operational improvement and infrastructure projects, including automation and process optimisation initiatives
Work closely with Supply Chain, Finance, Retail Operations, and Product Development teams to support business growth and operational scalability
Requirements
Significant experience within a Central Kitchen, CPU, food manufacturing, or large-scale food production environment
Previous experience operating at Operations Manager level or similar senior leadership role
Strong working knowledge of SALSA/BRC, HACCP, food safety, and traceability systems
Proven experience managing large teams across multiple shifts, including night operations
Strong financial and commercial awareness with experience managing operational budgets and KPIs
Excellent organisational and leadership skills with the ability to drive high performance
Experience implementing SOPs, operational workflows, and continuous improvement initiatives
Calm and solutions-focused approach within fast-paced operational environments
Passionate about operational excellence, quality, and team development